Deli Manager: Lead Team & Guest Experience

Fresh Market Inc.; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Team member discount 30%

Early Earn Wage Access

401K with company match

Medical/Dental/Vision/Life Insurance

Paid time off

Job summary

The Fresh Market is seeking a Deli Manager to lead the deli team, oversee inventory, pricing integrity, and training to drive exceptional guest service. This role requires strong attention to detail and a passion for excellence in a fast-paced environment.

You will supervise meat, cheese, and CMS preparations, ensure proper receiving and stock practices, and coach staff using The Fresh Market’s training platform to maintain high standards of safety and guest satisfaction.

Qualifications

• High School Diploma or equivalent plus 3 years of management experience in retail, restaurant, or hospitality or 5 years in related management roles.
• Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising.
• Working knowledge of Microsoft Office.
• Must be at least 18 years old.

Responsibilities

• Greet guests and proactively assist them with accurate, timely information.
• Make recommendations and accommodate requests.
• Manage order guides, deadlines, and shrink/damage reduction.
• Properly receive/stock goods following rotation standards during replenishment.
• Direct teams to handle, slice and prepare meat, cheeses, and CMS throughout the day.
• Engage, motivate, coach, and train team members on the job and via internal training.

Skills

People management

Customer service

Planogram reading

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Job description

The Fresh Market is seeking a Deli Manager to lead the deli team, oversee inventory, pricing integrity, and training to drive exceptional guest service. This role requires strong attention to detail and a passion for excellence in a fast-paced environment.

You will supervise meat, cheese, and CMS preparations, ensure proper receiving and stock practices, and coach staff using The Fresh Market’s training platform to maintain high standards of safety and guest satisfaction.