DELI MANAGER ( Baymeadows)

Rowe's IGA Supermarkets a member of Massy Stores (USA), LLC; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Rowe's Supermarket in Jacksonville is seeking a Deli Manager to lead the deli department across our seven locations. You will oversee staff, maintain quality and freshness, and ensure exceptional customer service and sales effectiveness.

Responsibilities include hiring, training, scheduling, and enforcing safety and sanitation standards while meeting profit and labor goals. A passion for serving customers is essential.

Qualifications

• At least 18 years of age.
• Ability to deliver friendly and prompt customer service.
• Ability to read, write, and do simple math.
• Ability to follow instructions.
• Ability to work well with others and work well as a team
• A passion for serving others
• Food Prep experience is preferred

Responsibilities

• Provide exceptional service greeting customers with a positive attitude.
• Effectively communicate with customers and respond to questions promptly.
• Operate deli equipment according to company guidelines.
• Provide work direction, training, and coaching for Deli associates.
• Ensure proper staffing to meet service levels and labor use.
• Maintain storage and dating SOPs for all products.
• Write orders based on store needs and trends.
• Manage price changes and in-store transfers.
• Ensure proper cold chain procedures from delivery to stocking.
• Follow merchandising guidelines and maintain sanitation standards.
• Assist as needed to support store success.

Skills

Customer service

Teamwork

Communication

Mathematics

Following instructions

Food prep experience

Leadership

Job description

Rowe's Supermarket is hiring! We have openings across all departments at each of our seven Jacksonville locations.

Seeking individuals who are hard-working , reliable , and customer-focused.

Location: 9866 Old Baymeadows Rd

Job Id:912

# of Openings:1

At Rowe’s, we are passionate about providing an exciting and rewarding grocery shopping experience. Our customers, our families, and the communities we live and work deeply matter to us.We strive for excellence in everything we do and aim to make a meaningful difference in the communities we serve.

We recognize that happy employees working in a well-organized efficient environment creates the energy and excitement needed to keep our stores a vibrant place to shop. We empower our people to make decisions that improve the work of our associates, customers, and company. Our associates work hand and hand to deliver to our customers the finest products and personalized service while having fun too.

We are looking for a DELI MANAGER to join our Rowe's team.

Manage the department to ensure an unprecedented shopping experience for the customer, promote sales and achieve profit margins and labor goals by focusing on quality and freshness. Oversee the total operations of the Deli department and manage employees, including hiring, firing, training, coaching and scheduling. Demonstrate the company’s core values of respect, honor, integrity, self-less service, loyalty and safety

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide exceptional service including greeting customers and answering questions, with a positive attitude.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate deli equipment (e.g., slicer, fryer, oven, scale, knives, box cutter, and pricing gun) according to company guidelines.
• Provide work direction, effective training, development, and corrective action for Deli associates and direct them to achieve department and company objectives, ensure safety; conduct performance reviews.
• Ensure proper staffing to address service levels and efficient utilization of labor.
• Ensure storage and dating SOPs are followed for all products.
• Write orders based on store needs and trends.
• Manage the process for price changes and in-store transfers.
• Ensure removal and disposal of un-sellable products from the sales floor.
• Ensure proper cold chain procedures are adhered to including delivery to the store, storage, stocking, and holding on the sales floor.
• Follow all merchandising guidelines, including display models, signage, and product packaging
• Maintain excellent standards of sanitation and freshness
• Assists in other duties as assigned.
• Follow established departmental and store policies and procedures
• Assists as needed to ensure the success of the store.

QUALIFICATIONS

• At least 18 years of age.
• Ability to deliver friendly and prompt customer service.
• Ability to read, write, and do simple math.
• Ability to follow instructions.
• Ability to work well with others and work well as a team
• A passion for serving others
• Food Prep experience is preferred

PHYSICAL/SENSORY DEMANDS

Perform duties primarily in the Deli section. Work involves walking, bending, standing, lifting, and carrying products up to 60lbs, hand-eye coordination, and interaction with customers and associates. Duties also include frequent interaction with customers and fellow associates