Deli Lead

Northdale Oil Inc; Warren (MN); On-site; USD 32,000 - 48,000; Full time

Job summary

Northdale Oil Inc. in Minnesota is looking for a Deli Lead to help guide team members and ensure smooth daily convenience store operations. You will perform, assist, and model exceptional customer service while maintaining a positive work environment.

This role emphasizes communication, reliability, and hands-on supervision of checkout, food prep, and staff training. If you value teamwork and delivering a friendly customer experience, this position offers growth within a busy retail setting.

Qualifications

• Customer service experience in a retail setting preferred.
• Ability to motivate employees and maintain a positive work environment.
• Effective communication skills, both with customers and team.
• Comfortable working in a fast-paced environment and multitasking.
• Strong work ethic.

Responsibilities

• Maintain high level of customer service.
• Maintain a positive work environment for all team members.
• Resolve cash tills at the end of shift.
• Generate accurate till reports for each register.
• Ensure all food is prepared and quality is maintained.
• Manage and perform all check-out functions on a daily basis.
• Communicate clearly and openly with customers.
• Serve as the primary point-of-contact for customer service associates and customers when Assistant Manager and Store Manager are not present.
• Assist in performing, implementing, and enforcing established daily operating procedures.

Skills

Customer service

Team motivation

Communication skills

Retail experience

Education

High School Diploma

Job description

Description

The Deli Lead helps lead team members by ensuring the day-to-day convenience store operations are completed by performing, assisting, and guiding. The Lead Associate is a vital member of our organization playing an essential role in ensuring a positive experience for customers and great work environment for team members. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale’s culture of exceptional customer service and team orientated mindset.

Requirements

Responsibilities and Duties

• Maintain high level of customer service.
• Maintain a positive work environment for all team members.
• Resolve cash tills at the end of shift.
• Generate accurate till reports for each register.
• Ensure all food is prepared and quality is maintained.
• Manage and perform all check-out functions on a daily basis.
• Communicate clearly and openly with customers.
• Serve as the primary point-of-contact for customer service associates and customers when Assistant Manager and Store Manager are not present.
• Assist in performing, implementing, and enforcing established daily operating procedures.

Qualifications

• High School Diploma preferred.
• 6 months of retail experience preferred.
• Effective communication skills.
• Ability to motivate employees.
• Comfortable working in a fast-paced environment, multi-task, and problem-solve.
• Strong work ethic