Deli Guest Experience Specialist

W. Lee Flowers; Mooresville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

W. Lee Flowers in Mooresville, NC is seeking a friendly deli associate to deliver excellent guest service and assist in deli department activities. You will greet guests, explain menu items, provide samples, and help with product preparation and pricing.

The role requires the ability to work in a fast-paced environment, lift up to limits as needed, maintain sanitation, and support front-end operations to minimize wait times. A team-oriented, reliable approach is essential.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Effective communication, customer service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.

Responsibilities

• Provide polite, friendly greetings and interactions with all guests.
• Perform duties in a fast-paced environment while interacting with guests and team members.
• Explain products available in the deli area (ingredients, flavors, menu items).
• Actively provide samples to guests and explain offerings as needed.
• Efficiently prepare products for sale (frying, cutting, slicing, weighing, pricing and cooking).
• Maintain product level, quality and freshness according to station guidelines.
• Maintain sanitation standards in the cooler, freezer, prep area and sales area.
• Communicate guest requests to management and/or satisfy requests in a timely manner.
• Communicate temperature and/or product breakdowns to supervisor.
• Keep supply and work area neat, clean and tidy at all times.
• Maintain proper grooming and uniform standards.
• Perform front-end duties to insure “no noticeable wait” standard is maintained.
• Announce specials and sale info on the PA system.
• Assist in product receiving and storage.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Lifting

Reading/comprehension

Communication/Sales

Age 18+

Flexibility

Job description

W. Lee Flowers in Mooresville, NC is seeking a friendly deli associate to deliver excellent guest service and assist in deli department activities. You will greet guests, explain menu items, provide samples, and help with product preparation and pricing.

The role requires the ability to work in a fast-paced environment, lift up to limits as needed, maintain sanitation, and support front-end operations to minimize wait times. A team-oriented, reliable approach is essential.