Deli & Dept Leader: Elevate Service & Team Growth

Kroger; Puyallup (WA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Career development

Job summary

Kroger is seeking a Deli Department Supervisor to lead a team in delivering exceptional customer service and a fresh shopping experience. You will mentor associates, oversee scheduling, and ensure adherence to safety and quality standards, with a focus on meeting daily store goals.

Based in a Fred Meyer store, this role requires strong communication, leadership, and problem-solving skills to drive department performance and customer satisfaction.

Qualifications

• Effective communication and customer service skills
• Knowledge of basic math for cash handling and inventory
• Ability to handle stressful situations in a fast-paced environment
• Ability to lead other associates and guide a team
• Flexibility in work schedule and shifts
• Successful completion of basic and supervisory skills training

Responsibilities

• Create an uplifting work environment where associates feel valued and engaged
• Empower associates to deliver a simple, fresh and inspired shopping experience
• Prioritize and plan work activities efficiently
• Identify and resolve problems by analyzing information and proposing solutions
• Communicate store priorities and department information to the team
• Orient new associates to the department and benefits of working
• Support customer-first principles and brand promises
• Schedule deli associates to ensure adequate department coverage
• Provide actionable feedback to help teams grow and improve
• Ensure timely execution of plans and adherence to safety protocols
• Maintain knowledge of products to assist customers and staff
• Create and execute sales promotions with store management
• Assist in budget and P&L reviews for the department
• Lead and coach deli staff, conduct performance reviews, and reward performance
• Maintain honesty and integrity in customer and business information

Skills

Communication

Math skills

Stress management

Team leadership

Flexible schedule

Supervisory skills

Job description

Kroger is seeking a Deli Department Supervisor to lead a team in delivering exceptional customer service and a fresh shopping experience. You will mentor associates, oversee scheduling, and ensure adherence to safety and quality standards, with a focus on meeting daily store goals.

Based in a Fred Meyer store, this role requires strong communication, leadership, and problem-solving skills to drive department performance and customer satisfaction.