Deli Dept Lead: Elevate Service & Sales

Kroger; Wheat Ridge (CO); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Health care benefits

Paid time off

Employee assistance program

Tuition reimbursement

Discounts and employee price benefits

Growth opportunities

Job summary

Kroger in Colorado is seeking a Deli Department Associate to deliver outstanding customer service, maintain safe, clean environment, and support department goals. This role emphasizes teamwork, proper food handling, and adherence to safety standards within a busy retail deli setting.

The position offers opportunities to train, improve processes, and promote products while aligning with Kroger's values. Benefits include health coverage, paid time off, tuition assistance, and growth opportunities.

Qualifications

• Excellent oral/written communication skills.
• Ability to handle stressful situations.
• Current food handlers permit upon employment.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples to help customers discover new items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note discrepancies, train department associates on inventory/stocking and CAO
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, preventing maintenance, and reporting incidents
• Report safety risk, or issues, and illegal activity
• Adhere to all local, state and federal laws, and company guidelines
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform essential job functions with or without reasonable accommodation

Skills

Excellent oral/written communication

Basic math skills

Ability to handle stressful situations

Current food handlers permit

Education

High School Diploma or GED

Job description

Kroger in Colorado is seeking a Deli Department Associate to deliver outstanding customer service, maintain safe, clean environment, and support department goals. This role emphasizes teamwork, proper food handling, and adherence to safety standards within a busy retail deli setting.

The position offers opportunities to train, improve processes, and promote products while aligning with Kroger's values. Benefits include health coverage, paid time off, tuition assistance, and growth opportunities.