Deli Dept Lead: Customer Experience & Safety

Kroger; Pleasant Grove (UT); Vor Ort; USD 31.000 - 46.000; Teilzeit

Benefits dieser Stelle

Health benefits

Paid time off

Employee discounts

Tuition reimbursement

Training and career growth

Zusammenfassung

Kroger in Pleasant Grove, UT, on-site, is hiring for a customer-focused department associate. You will help customers, answer product questions, and support the department manager to meet sales and safety standards.

You will gain product knowledge, assist with merchandising, and ensure freshness and safety across the department while adhering to health and safety regulations. This role emphasizes teamwork, reliability, and strong service delivery.

Qualifikationen

• Must be 18 or older.
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.
• High school diploma or equivalent.
• Second language: speaking, reading and/or writing.

Aufgaben

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items.
• Suggestive sell through intercom announcements.
• Observe scheduled shift operating hours.
• Adhere to all local, state, and federal health and civil code regulations.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Monitor and maintain quality standards throughout the department.
• Ensure product freshness and safety through proper rotation.
• Follow all code dating, schematics and pricing policies.
• Coordinate and organize merchandising of the department floor.
• Follow approved procedures for receiving and verifying vendor counts and prices.
• Condition all products in assigned sections in accordance with company policy.
• Maintain records of inventory, quality assurance, invoices according to company policy.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Kenntnisse

18+

Stress management

Food handlers permit

Physical fitness

Basic math

High school diploma

Second language

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Kroger in Pleasant Grove, UT, on-site, is hiring for a customer-focused department associate. You will help customers, answer product questions, and support the department manager to meet sales and safety standards.

You will gain product knowledge, assist with merchandising, and ensure freshness and safety across the department while adhering to health and safety regulations. This role emphasizes teamwork, reliability, and strong service delivery.