Deli Department Lead - People-First Growth & Training

The Kroger Co.; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Job summary

The Kroger Co. is seeking a pharmacy-like department leader to drive an uplifting customer experience in our Deli, coaching associates, ensuring accuracy and safety, and aligning daily operations with store goals.

Responsibilities include team scheduling, performance feedback, and maintaining strong food safety practices while supporting the Customer 1st initiative and company promises.

Qualifications

• Effective communication and strong customer service skills.
• Ability to handle stressful situations professionally.
• Proven ability to lead other associates and provide guidance.
• Flexible in work schedule to meet business needs.
• Successful completion of basic and supervisory skills training.

Responsibilities

• Establish an uplifting work environment where associates feel valued and engaged.
• Empower associates to create a simple, fresh and inspired shopping experience for every customer.
• Plan and prioritize work activities efficiently.
• Identify and resolve problems by gathering information and developing solutions.
• Communicate department and job-specific information to associates.

Skills

Effective communication

Customer service

Stress management

Team leadership

Flexibility

Supervisory skills

Job description

The Kroger Co. is seeking a pharmacy-like department leader to drive an uplifting customer experience in our Deli, coaching associates, ensuring accuracy and safety, and aligning daily operations with store goals.

Responsibilities include team scheduling, performance feedback, and maintaining strong food safety practices while supporting the Customer 1st initiative and company promises.