Deli Department Lead & Guest Experience Coach

Lowes Foods; Kernersville (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Lowes Foods in Kernersville, NC is seeking a Deli Manager to supervise the deli department operations, maintain guest service standards, and execute merchandising programs. The role requires overseeing day-to-day activities and acting in the Department Manager's absence.

You will lead staff, train associates, ensure product quality and safety, manage inventory and scheduling, and strive to achieve sales goals while controlling shrink and labor costs.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to supervise people including training and development.
• Effective communication, guest service and selling skills.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Performs PA announcements.
• Performs all other duties as assigned by management.

Skills

Customer service

Team leadership

Training and development

Communication skills

Computer skills

Job description

Lowes Foods in Kernersville, NC is seeking a Deli Manager to supervise the deli department operations, maintain guest service standards, and execute merchandising programs. The role requires overseeing day-to-day activities and acting in the Department Manager's absence.

You will lead staff, train associates, ensure product quality and safety, manage inventory and scheduling, and strive to achieve sales goals while controlling shrink and labor costs.