Deli Assistant Manager: Lead Guest Service & Ops

Lowes Foods; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Lowes Foods in Winston-Salem, NC seeks a Deli Manager to lead the deli department, supervise staff, and uphold guest service, merchandising, and operations to maximize sales.

You will assume duties of the Department Manager in their absence, manage inventory, scheduling, sanitation, and product quality to meet company standards.

This role requires strong communication, leadership, and a friendly, team-oriented approach to delivering excellent service to customers.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of deli operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with the Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Performs PA announcements.
• Performs all other duties as assigned by management.

Skills

Customer service

Leadership

Team supervision

Communication

Job description

Lowes Foods in Winston-Salem, NC seeks a Deli Manager to lead the deli department, supervise staff, and uphold guest service, merchandising, and operations to maximize sales.

You will assume duties of the Department Manager in their absence, manage inventory, scheduling, sanitation, and product quality to meet company standards.

This role requires strong communication, leadership, and a friendly, team-oriented approach to delivering excellent service to customers.