Deli Department Lead: Guest Experience Champion

The Fresh Market Inc; Midlothian (IL); Vor Ort; USD 24.000 - 28.000; Vollzeit

Benefits dieser Stelle

Team Member discount

Early Earn Wage Access

401K with company match

Financial Wellness Program

Paid time off

Medical/Dental/Vision Insurance

Pet insurance discounts

Zusammenfassung

The Fresh Market is seeking a Deli Department Lead to help run the Deli, support the Department Manager, and coach the team toward delivering exceptional guest experiences. You’ll work closely with your manager and teammates to ensure smooth operations and a welcoming store environment.

This role reports to the Deli Department Manager and emphasizes leadership, hospitality, and teamwork in a dynamic retail setting. Availability includes flexible schedules, weekends and holidays as needed.

Qualifikationen

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Aufgaben

• Monitor labor schedules to meet productivity and budget goals.
• Maintain accurate inventory levels, minimize shrink, and support ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Kenntnisse

Leadership

Guest experience

Communication

Problem solving

Conflict resolution

Flexible schedule

Team motivation

Labor management

Ausbildung

Associate’s degree in business retail management or related field

Tools

POS systems

Scheduling tools

Microsoft Office Suite

Jobbeschreibung

The Fresh Market is seeking a Deli Department Lead to help run the Deli, support the Department Manager, and coach the team toward delivering exceptional guest experiences. You’ll work closely with your manager and teammates to ensure smooth operations and a welcoming store environment.

This role reports to the Deli Department Manager and emphasizes leadership, hospitality, and teamwork in a dynamic retail setting. Availability includes flexible schedules, weekends and holidays as needed.