Deli Department Lead: Customer Experience Champion

Kroger; Buckeye (AZ); On-site; USD 38,000 - 50,000; Full time

Job summary

Kroger Buckeye is seeking a Deli Department Leader to deliver outstanding customer experiences, maintain a safe, clean environment, and achieve department goals.

You will supervise scheduling, training, inventory, promotions, and budget considerations while ensuring quality, safety, and compliance.

This role requires strong communication, teamwork, and the ability to work in a fast-paced store.

Qualifications

• Excellent oral/written communication skills.
• Ability to handle stressful situations and maintain professionalism.
• Willingness to work in a fast-paced retail deli environment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Establish department performance goals and empower associates to meet targets through teamwork.
• Develop scheduling to manage customer volume and train associates on performance.
• Create an environment welcoming customers and answer product questions.
• Review products for quality and freshness and take appropriate action.
• Assist management with budget, expense control, and financial reports.
• Plan and organize inventory processes and CAO terminology for stock.

Skills

Communication skills

Customer service

Teamwork

Education

High School Diploma or GED

Job description

Kroger Buckeye is seeking a Deli Department Leader to deliver outstanding customer experiences, maintain a safe, clean environment, and achieve department goals.

You will supervise scheduling, training, inventory, promotions, and budget considerations while ensuring quality, safety, and compliance.

This role requires strong communication, teamwork, and the ability to work in a fast-paced store.