Deli Department Lead - Elevate Customer Experience

Kroger; Alamosa (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Kroger in Alamosa, CO is looking for an experienced Deli Department Manager to deliver outstanding customer service, maintain a safe, clean environment, and help the department meet its sales and profit goals. You will lead a team, plan schedules, and develop staff.

This role involves implementing department promotions, managing inventory, ensuring product quality, and training associates. You will partner with store leadership to optimize performance while upholding safety and quality

Qualifications

• Excellent oral/written communication skills.
• Basic math proficiency (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handler's permit required on employment.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance reviews.
• Create an environment welcoming customers and answering product questions.
• Inform customers of specials and offer samples.
• Review product quality and freshness and take actions as needed.
• Develop and implement a department business plan to achieve results.
• Assist in budget, expenses and profit/loss reporting.

Skills

Communication

Math skills

Stress management

Team leadership

Conflict resolution

Bilingual

Education

HS diploma or GED

Tools

CAO familiarity

Job description

Kroger in Alamosa, CO is looking for an experienced Deli Department Manager to deliver outstanding customer service, maintain a safe, clean environment, and help the department meet its sales and profit goals. You will lead a team, plan schedules, and develop staff.

This role involves implementing department promotions, managing inventory, ensuring product quality, and training associates. You will partner with store leadership to optimize performance while upholding safety and quality