Deli Department Lead — Customer Service & Growth

The Kroger Co.; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

The Kroger Co. is seeking a Deli Department Leader to drive outstanding customer service and maintain a safe, clean environment. You will direct and supervise deli operations, promote teamwork, manage budgets, and ensure food safety and quality standards align with company guidelines.

Responsibilities include staff training, performance reviews, inventory planning, and promoting deli specials to customers. Prior retail and deli experience is valued for this role in a store setting.

Qualifications

• Effective communication skills across team and customers.
• Basic math proficiency for daily operations and budgeting.
• Ability to remain steady under pressure and handle busy periods.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customers' requests using proper deli equipment.

Skills

Effective communication

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent preferred

Job description

The Kroger Co. is seeking a Deli Department Leader to drive outstanding customer service and maintain a safe, clean environment. You will direct and supervise deli operations, promote teamwork, manage budgets, and ensure food safety and quality standards align with company guidelines.

Responsibilities include staff training, performance reviews, inventory planning, and promoting deli specials to customers. Prior retail and deli experience is valued for this role in a store setting.