Deli Department Lead - Customer Experience & Operations

Smith's Food and Drug; Columbia Falls (MT); On-site; USD 36,000 - 52,000; Full time

Job summary

Smith's Food and Drug is seeking a Deli Department Leader to oversee all deli operations, ensuring safe, high-quality products and exceptional customer service. You will supervise daily tasks, guide the team, and help drive store goals while maintaining company standards.

The role requires strong communication, basic math skills, and prior experience in retail or deli environments. It emphasizes teamwork, training, and adherence to all safety and quality guidelines.

Qualifications

• Minimum: Effective communication skills.
• Knowledge of basic math; ability to handle stressful situations.
• High school education or equivalent preferred; management experience preferred.

Responsibilities

• Direct and supervise all functions, duties and activities for the Deli department.
• Support day-to-day functions of the Deli operations.
• Enforce Customer 1st strategy with associates to deliver excellent service.
• Assist Food Service Manager with planning, budgeting, and inventory processes.
• Train and develop associates on performance and job duties.

Skills

Communication

Math skills

Stress management

Job description

Smith's Food and Drug is seeking a Deli Department Leader to oversee all deli operations, ensuring safe, high-quality products and exceptional customer service. You will supervise daily tasks, guide the team, and help drive store goals while maintaining company standards.

The role requires strong communication, basic math skills, and prior experience in retail or deli environments. It emphasizes teamwork, training, and adherence to all safety and quality guidelines.