Deli Dept Lead & Customer Experience Champion

Safeway; Woodbridge (VA); On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Weekly pay

Employee discounts

Benefits package

Paid time off

Career growth

Inclusive culture

Job summary

Albertsons Companies is seeking a Deli Department Manager to lead daily deli operations, focusing on food quality, customer service, and operational excellence in a fast-paced environment.

You will supervise staffing, merchandising, and food safety compliance, while coaching deli associates to deliver a trusted, high‑quality deli experience for customers. This role offers opportunities to develop leadership skills and advance within the company.

Qualifications

• Deli production, food handling, and merchandising execution.
• Labor planning, scheduling, and performance management.
• Inventory management, ordering, and shrink control.
• Food safety, sanitation, and compliance oversight.
• Food safety standards, sanitation practices, and equipment operation.
• Deli preparation techniques and merchandising standards.
• Store systems, ordering platforms, and basic computer applications.
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments.

Responsibilities

• Oversee daily deli department operations with focus on customer service and food quality.
• Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests.
• Execute merchandising plans, planograms, promotional sets, and seasonal programs.
• Oversee preparation, slicing, cooking, packaging, and merchandising of deli items following company recipes and standards.
• Maintain full, fresh, and visually appealing service case, grab-and-go, and hot case displays.
• Manage ordering, inventory, shrink, production logs, and waste reporting.
• Build and manage schedules aligned with sales volume and labor targets.
• Hire, train, coach, and develop deli associates while promoting teamwork and accountability.
• Ensure strict compliance with food safety, sanitation, temperature controls, and regulatory requirements.

Job description

Albertsons Companies is seeking a Deli Department Manager to lead daily deli operations, focusing on food quality, customer service, and operational excellence in a fast-paced environment.

You will supervise staffing, merchandising, and food safety compliance, while coaching deli associates to deliver a trusted, high‑quality deli experience for customers. This role offers opportunities to develop leadership skills and advance within the company.