Deli Department Lead: Customer Experience & Growth

Kroger; Tennessee; On-site; USD 34,000 - 52,000; Full time

Job summary

Kroger is seeking a dedicated Deli department professional in Tennessee to deliver exceptional customer experiences and maintain a safe, clean environment. The role involves achieving department sales goals, managing staffing, and training associates to uphold quality standards.

The ideal candidate will have strong communication skills, basic math, and a food handlers permit. Prior deli/retail experience is desirable.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Create outstanding customer experiences through service in the Deli department.
• Promote trust and respect among associates and communicate information clearly.
• Set department performance goals and empower the team to meet targets.
• Develop schedules to manage customer volume and ensure coverage.
• Train associates and participate in performance appraisals.
• Keep the department clean, safe and well-stocked; respond to customer questions.

Skills

Communication

Stress management

Customer service

Teamwork

Education

High School Diploma or GED

Tools

CAO

Job description

Kroger is seeking a dedicated Deli department professional in Tennessee to deliver exceptional customer experiences and maintain a safe, clean environment. The role involves achieving department sales goals, managing staffing, and training associates to uphold quality standards.

The ideal candidate will have strong communication skills, basic math, and a food handlers permit. Prior deli/retail experience is desirable.