Deli Customer Service Pro — Fast-Paced Sales & Food Prep

FiveStar Food Mart; Kentucky; Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Edmonton, KY invites friendly and dependable shoppers to join our team as a Customer Service Representative. You will handle quick, accurate transactions, greet customers, and help keep the store neat and welcoming.

Responsibilities include food prep, deli stocking, upselling FiveStar specials, and maintaining safety and cleanliness in a fast-paced environment. Candidates should be reliable, punctual, and team-oriented.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet customers and provide FiveStar customer service.
• Process fast-paced, accurate sales transactions on a register.
• Prepare quality food using equipment per FiveStar guidelines and safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas to ensure product is visually appealing and available.
• Clean floors, restrooms, and all areas around the store.
• Follow safety rules and comply with local, state, and federal laws.

Skills

Customer service

Multi-tasking

Teamwork

Attendance

Tools

POS system

Job description

3310 Edmonton
FiveStar #3310
904 West Stockton
Edmonton, KY 42129, USA

3310 Edmonton
FiveStar #3310
904 West Stockton
Edmonton, KY 42129, USA

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.