Deli & Customer Experience Specialist

FiveStar Food Mart; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

FiveStar Food Mart is hiring a Customer Service Representative in Cave City, KY to provide a friendly, quick and safe atmosphere. You will conduct sales transactions, keep the store well stocked, and ensure it is exceptionally clean.

Responsibilities include greeting customers, processing transactions accurately, preparing food per guidelines, maintaining deli PAR levels, promoting specials, and cleaning/merchandising across the store while following safety rules and company policies.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic computer skills.
• Ability to work weekends and holidays.

Responsibilities

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Skills

Age 18+

Multi-tasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar Food Mart is hiring a Customer Service Representative in Cave City, KY to provide a friendly, quick and safe atmosphere. You will conduct sales transactions, keep the store well stocked, and ensure it is exceptionally clean.

Responsibilities include greeting customers, processing transactions accurately, preparing food per guidelines, maintaining deli PAR levels, promoting specials, and cleaning/merchandising across the store while following safety rules and company policies.