Deli Counter Specialist – Friendly Customer Service

Hy-Vee; Peru (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Hy-Vee is seeking a Delicatessen Clerk to handle food safely, keep the work area clean, and operate registers to process payments. The role emphasizes friendly, efficient service and positive interactions with customers and team members.

The position requires basic arithmetic for transactions, compliance with sanitation standards, and the ability to assist customers with product selections and orders in a fast-paced deli environment.

Qualifications

• Less than high school or equivalent experience and six months or less of similar or related work experience.
• Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
• Must be able to solve arithmetic calculations involving fractions, decimals and percentages.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking customer orders.
• Takes customer orders at the delicatessen counter.

Job description

Hy-Vee is seeking a Delicatessen Clerk to handle food safely, keep the work area clean, and operate registers to process payments. The role emphasizes friendly, efficient service and positive interactions with customers and team members.

The position requires basic arithmetic for transactions, compliance with sanitation standards, and the ability to assist customers with product selections and orders in a fast-paced deli environment.