Deli Counter Specialist (All Stations)

Jimbo; Escondido (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Jimbo in Escondido, CA is hiring for a Deli Counter Associate to provide friendly, professional customer service and handle inquiries, orders, and returns at the deli display cases.

You will work at any counter station (hot, cold, sandwich, bakery, juice bar) and any shift, set up and refresh the cold case, and help maintain product quality and store cleanliness per Health Department standards. Prior food-service experience is preferred.

Qualifications

• Understand the importance of handling allergen-containing products.
• Ability to prioritize and handle several tasks at once.
• Friendly, outgoing personality.
• Strong communication skills.
• Previous customer service experience.
• High tolerance for stress.
• Capable of responding to situations in a timely manner.

Responsibilities

• Proactively assist customers within the guidelines outlined in our Customer Service Standards.
• Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing).
• Set-up cold case by store opening and then reset/refresh it by 5:00 pm maintain proper case set up throughout the day.
• Effectively portion, present, and package merchandise according to customers’ requests and in a way that minimizes shrink and maximize sales.
• Develop and maintain an understanding of the products you are selling/serving.
• Maintain a clean, appealing, and sanitary work area in accordance with Health Department regulations.
• Operate and sanitize all Deli equipment in a safe and proper manner.
• Follow portion guidelines, and properly record all samples, demo product, and waste.
• Preserve an open level of communication and cooperation with all Kitchen staff and ask for assistance on the Counter when necessary.
• Foster a teamwork environment by cooperating with all Deli staff to achieve the goals of both the Kitchen and Counter.
• Know store layout/product location to refer the customer to the appropriate aisle when asked.
• Attend scheduled Deli Department meetings and all store meetings.
• Assist other team members in achieving the goals of the department and the store.
• Adhere to all Deli Department and store policies as outlined by the Deli Managers, Staff Member Handbook and Injury and Illness Prevention Plan.
• Maintain clean and neat appearance in compliance with Dress Code policy.

Skills

Customer Service

Communication

Teamwork

Food Safety

Allergen Handling

Stress tolerance

Job description

Jimbo in Escondido, CA is hiring for a Deli Counter Associate to provide friendly, professional customer service and handle inquiries, orders, and returns at the deli display cases.

You will work at any counter station (hot, cold, sandwich, bakery, juice bar) and any shift, set up and refresh the cold case, and help maintain product quality and store cleanliness per Health Department standards. Prior food-service experience is preferred.