DELI/COFFEE SHOP BARISTA

Kroger Mountain View Foods; Des Plaines (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a DELI/COFFEE SHOP BARISTA, where you will provide exceptional customer service, prepare beverages, and maintain a clean environment. This role emphasizes teamwork and the company's core values, offering opportunities for growth and a supportive work culture.

Benefits

Healthcare

Flexible Scheduling

Paid Time Off

Counseling

Associate Discounts

Tuition Reimbursement

Career Growth Opportunities

Qualifications

• 6 months of customer service experience or relevant education.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver excellent customer service and promote company initiatives.
• Prepare a variety of customer beverage orders.
• Maintain cleanliness of service area and equipment.

Skills

Customer Service

Attention to Detail

Organizational Skills

Education

High School Diploma or GED

Job description

Join to apply for the DELI/COFFEE SHOP BARISTA role at Kroger Mountain View Foods.

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Job Description

Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Promote and follow company initiatives
• Greet customers, answer questions, and suggest products to enhance service and meet sales goals
• Maintain cleanliness of customer service area and equipment
• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
• Follow store policies and procedures
• Perform cleaning tasks in accordance with the duty rosters and cleaning standards
• Follow standards for merchandising, stocking, rotating, and storing all products
• Follow cash handling and register policies
• Follow inventory stocking and recording guidelines
• Work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Perform essential job functions with or without reasonable accommodation

Qualifications

Minimum

• High school diploma or GED, plus six months of customer service experience; or relevant education and experience
• Ability to complete initial store training and pass barista certification with a score of 90% or better
• Ability to work in a fast-paced environment
• Willingness to work weekends, any shift, and overtime as needed
• Accuracy and attention to detail
• Ability to organize and prioritize tasks/projects

Desired

• Knowledge of company policies, procedures, and organizational structure
• Familiarity with industry/technical terms and processes

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, with a focus on creating positive experiences for customers and communities. We believe people matter and strive to support your growth and success. Whether seeking part-time work or a new career, apply today to join our Mariano’s family!

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, paid time off, counseling, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.