Deli Clerk Lead

Concord Food Co-op; Concord (NH); Hybrid; USD 28,000 - 40,000; Full time

Job summary

Concord Food Co-op is seeking a deli assistant to prepare and serve customers, keep the deli area stocked, and help maintain a clean kitchen and cafe. You will ensure proper labeling, temperatures, and organization of products, while collaborating with the kitchen manager on recipes and weekly specials.

Ideal candidates have at least one year of deli experience, strong customer service skills, and the ability to multi-task while maintaining high hygiene standards required by health policies.

Qualifications

• Customer service focus is essential
• Attention to detail and strong organization
• Excellent interpersonal and teamwork skills
• Ability to work independently and under pressure
• Maintain hygiene and sanitation standards

Responsibilities

• Provide prompt, friendly and courteous customer service
• Supervise deli department and delegate tasks
• Coordinate with kitchen manager for recipe creation and cost
• Prepare, portion, and package product
• Ensure proper labeling, dating, and storage of items
• Keep prepared food cases clean, stocked, rotated and appealing
• Record and document case temperatures at shift start and end
• Coordinate orders with kitchen manager
• Set weekly specials with kitchen manager
• Chop, slice, and cut food items with accuracy
• Assist in other duties and special projects as assigned

Job description

Description

Job Summary

To prepare and serve customers, keep cafe supplies stocked and organized, and assist in keeping the deli area and kitchen clean.

About Concord Food Cooperative

Concord Food Co-op is a natural foods grocery store, bakery, and café with locations in Concord, NH and New London, NH. A pillar of Main St., the Co-op strives to support and enhance the New Hampshire community by only stocking ethically-sourced natural foods and through positive cooperative action in-store and in the community.

Essential Job Duties

• Provide prompt, friendly and courteous customer service to include offering samples, answering questions, and making suggestions.
• Supervise deli department including delegation of tasks.
• Coordinate with kitchen manager for recipe creation & cost.
• Prepare, portion, and package product(s).
• Ensure proper labeling, dating and storage of prepared food items
• Ensure that the prepared food cases are clean, stocked, rotated, garnished, and appealing to customers.
• Accurately record and document all case temperatures at beginning and end of each shift.
• Coordinate orders with kitchen manager.
• Set weekly specials with kitchen manager.
• Chopping, slicing, and cutting of food items with accuracy and precision

Additional Duties

• Assist in other duties/special projects as assigned

Requirements

Essential Skills

• Good customer service skills for both internal and external customers
• Strong attention to detail
• Excellent interpersonal skills
• Ability to work independently
• Ability to multi-task and must have good organizational skills
• Ability to work under pressure
• Follow established sanitation procedures per store policy.
• Wash dishes as needed/necessary
• Ensure personal hygiene is compliant with Health Department standards and store policy.

Essential Mental & Physical Requirements

• Works with guidance from Department Manager
• Performs a variety of tasks as dictated by department demands
• Standing for long periods, bending, walking, reaching, and sitting
• Able to lift and carry up to 30 lbs. on a limited basis

Experience and Educational Requirements

• There are no educational requirements
• One year of deli experience required
• ServSafe certified a plus.

Other Qualifications

• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA & other federal, state & local standards - including meeting qualitative and/or quantitative productivity standards
• Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA & other federal, state and local standards
• Compliance with all personnel policies

Important Disclaimer Notice

The job duties, elements and responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op does reserve the right to revise this job description at any time and require employees to perform other job duties as assigned.