Clerk - Deli

Brattleboro Food Co-op; Brattleboro (VT); On-site; USD 16,531 - 22,041; Full time

Job summary

Brattleboro Food Co-op is seeking a Clerk in the Deli department to provide excellent customer service across juice bar, counter, pizza, sandwich, and retail areas. You will help with daily tasks, maintain clean displays, and support inventory and specials.

The role emphasizes friendly teamwork, reliability, and strong English communication to ensure a positive shopper experience and smooth deli operations.

Qualifications

• Customer service experience
• Good communication skills
• English proficiency
• Team oriented and reliable
• Regular, predictable attendance

Responsibilities

• Provide attentive and courteous customer service in deli operations.
• Maintain case displays, signage, and cleanliness; assist in self-serve areas.
• Prepare items for sub-departments and daily specials; sample deli items.
• Follow safe food handling guidelines and maintain inventory/par stocks.
• Train staff and participate in departmental meetings and projects.

Skills

Customer service

Communication skills

Teamwork

Self-motivated

English proficiency

Attendance

Job description

Description

Department: Deli

Job Title: Clerk

Status: Reports to Deli Counter Supervisor / Asst. Deli Manager

Why work for us?

We are 50 years strong in the community.

We give back to organizations with shared values.

• We offer great benefits and competitive compensation.

We are continually innovating and investing in the future.

• We offer opportunities for personal and professional growth; about half of our managers were promoted from within.

Tired of working for a company that leaves you feeling like you’re not appreciated? Would you like to join a team that actually enjoys what they do and believes in making a difference?

The Brattleboro Food Co-op is owned by thousands of local shareholders and is committed to improving the quality of life for our community, one meal at a time. We offer competitive wages, great benefits, and an excellent work-life balance.

Purpose:

To provide excellent customer service. To be proficient in all sub departments of the deli

counter including juice bar, counter service, pizza station, sandwich station, retail and selfserve sectors. Assist in the achievement of departmental and store goals.

Customer Service:

• Provide attentive and courteous customer service.

Product Knowledge:

• Knowledgeable about all products. Continues to learn about new products. Answers questions accurately.

Product Presentation and Quality:

• Maintain case proper displays - good signage, cleanliness, fully stocked
• Monitor stock and provide customer assistance in self-serve areas ie: salad bar, hot bar, soup station & retail sectors.
• Keep all counter areas neat and clean
• Sample deli items, organize daily specials.
• Make juices, smoothies, pizzas, sandwiches etc. quickly and efficiently

Maintenance and Conditioning:

• See “Specific Job Functions”, below.

Safety:

• Follow safe food handling guidelines

Teamwork:

• Participate in departmental and storewide meetings and trainings
• Train staff
• Participate in departmental inventories and projects
• Other duties as assigned
• Perform cleaning & ware washing duties as assigned
• Maintain equipment
• Assist member workers

Accountability:

• Accepts responsibility for own actions. Exemplifies honesty, integrity and ethics.

Job Specific Functions:

Production:

• Put away orders - follow receiving protocols
• Maintain station organization often and as needed
• Monitor product inventory and par stocks
• Prep items that pertain to the sub department as assigned.
• Follow safe food handling guidelines
• Maintain shrink processes
• Keep inventory of cases full and well displayed
• Follow recipe and portion control guidelines and specifications
• Perform cleaning duties as assigned
• Work with Shift Coordinator to assist in the daily workflow
• Maintain back stock and par levels of all items for efficient continual service

Requirements

• Self-motivated, organized, responsible, flexible
• Team oriented
• Customer service experience
• Good Communication skills
• Ability to lift 50 pounds
• Knowledge of terms such as vegetarian, vegan and gluten free
• Regular, predictable attendance
• Able to work well in a team to achieve departmental goals
• Interested natural foods
• English proficiency

At Brattleboro Food Co-op, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Brattleboro Food Co-op is proud to be an equal opportunity employer.