Deli Clerk

Lac du Flambeau Business Development Corporation; Northern (KY); Hybrid; USD 17,000 - 19,000; Part time

Job summary

Lac du Flambeau Business Development Corporation is seeking a part-time deli/bakery worker to prepare hot and cold foods, bakery items, and maintain inventory. You will provide customer service, handle complaints, and keep the area clean and organized.

Schedule is 28 hours per week, Sun–Sat, with varied shifts between 6:00am and 8:30pm. Native American preference applies; SERV Safe certification within 30 days is requested and required safety practices must be followed.

Qualifications

• High school diploma or equivalent required. SERV Safe Certification within 30 days of employment preferred.

Responsibilities

• Prepare hot and cold food and bakery items using kitchen equipment.
• Maintain accurate inventory and assist with ordering supplies.
• Provide exceptional customer service and handle complaints professionally.
• Stock, rotate, and package products; set up displays and keep area clean.

Skills

Customer service

Communication

Adaptability

Teamwork

Food handling

Safety awareness

Education

High school diploma

Job description

Summary/Objective:

The primary responsibility of this position is to prepare hot/cold food and bakery items. Maintain an accurate inventory. Maintain a neat, clean, and orderly working area. Provide customer service and handle complaints in a business-like manner.

Essential Functions:

Specific duties include, but are not limited, to the following:

• Provide exceptional customer service by performing the Customer Service Fundamentals (i.e. Fun 5) in all interactions with customers.
• Bake, fry, broast, slice and use variety of kitchen equipment to prepare hot and cold food/bakery items.
• Clean, cut, and broast chicken.
• Take and track daily temperatures for all hot food served
• Keep a diverse selection of food/bakery for customer purchases.
• Selecting and packaging products ordered by customers.
• Stocking, facing, and rotating products and displays.
• Receive and prepare special orders and party trays.
• Maintain accurate inventory and notify Deli Lead on the need for any supply or product orders.
• Merchandising to promote sales.
• Maintain a neat, clean and sanitized working area.
• Slice and serve specialty meats and cheeses.
• Responsible for learning and conducting proper equipment use, cleaning and sanitation, and applicable preventive maintenance.
• Assist in other areas and perform other duties as assigned, including occasional cashier and utility duties such as: A. Utilize POS system for grocery, gas or other areas as needed. B. Assisting in receiving product from suppliers and reconciling inventory. C. Stocking shelves while following proper rotation and merchandising guidelines. D. Collecting carts and navigate external grounds surrounding building and free of trash and other items dropped in designated areas.

Expectations/Abilities:

• Our desired candidate will be dependable, self-motivated, and people-oriented with strong ability to work in a fast-paced environment while maintaining total customer focus.
• Ability to communicate effectively.
• Comply with and consistently execute the Fun 5 when engaging with customers.
• Must be adaptable, with the ability to effectively prioritize responsibilities, adapt to the ever-changing, high-volume retail environment while working as part of a cross-functional team.
• Supervisory Responsibility: This position has no direct supervisory responsibilities.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Environment:

This job operates in a busy retail environment. Exposure to cooking equipment, deli/bakery utensils, and serving high volume of customers. The responsibility of the position is performed within the confines of the business operation with exposure to differentials in temperature. Some extreme temperatures are possible, including helping to maintain the exterior of the building at all times of the year and occasionally working in a refrigerated environment.

Position Type/Expected Hours of Work:

This is a part-time position with 28 hours per week expected. Days and hours of work are scheduled Sun-Sat. during hours of operation between 6:00am to 8:30pm. Varying evening, weekend and holiday work may be required as job duties demand. Must attend all mandatory meetings and participate in trainings.

Travel:

No travel is expected for this position.

Native American preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, subsection 273 & 274. We are an equal opportunity employer with preference given to qualified Native American applicants in accordance with federal law and tribal policy.

Requirements

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a busy retail environment. The responsibility of the position is performed within the confines of the business operation with exposure to differentials in temperature.

• Regularly required to talk and hear
• Exposure to hot and cold temperatures
• Exposure to potential hazards exist with respect to cooking procedures and operating work equipment necessary to perform job duties
• Required ability to stand for long periods of time, sitting, walking, bending, crouching, twisting, and reaching
• Perform repetitious arm and hand movements frequently
• Push and pull fully loaded pallet jacks containing product of substantial weight
• Use cleaning chemicals in accordance with manufacture’s guidance and instructions
• Ability to lift up to 50 pounds
• Ability to maintain regular, reliable attendance

Required Education and Experience:

• High school diploma or equivalent is required. Previous experience working in deli/bakery. Must obtain SERV Safe Certification within 30 days of employment.
• Preferred Education and Experience: Post-secondary education in related field. Previous food preparation experience.

Required Pre-Employment Screening:

LDF Business Development Corp. is committed to a drug-free workplace. To qualify for this position, applicants must agree to pre-employment drug screening and potential random testing, as required thereafter.