Deli Clerk I

Festival Foods; New London (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading grocery store as a Part-Time Deli Clerk, where you'll provide exceptional service and delicious meal options. Your role includes food preparation, guest assistance, and maintaining quality standards in a fast-paced environment. Enjoy flexible scheduling and various employee benefits.

Benefits

Associate Discount

Weekly & Premium Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Support Programs

Retirement Plans

Qualifications

• Ability to deal tactfully and effectively with guests.
• Good oral and written communication skills.
• Understanding of safety requirements and company policies.

Responsibilities

• Provide excellent guest service and address concerns.
• Receive, prepare, and fulfill guest orders.
• Maintain proper inventory levels and food safety standards.

Skills

Customer Focus

Communication Skills

Effective Problem-Solving

Safety Awareness

Food Knowledge

Job description

Location: Name

New London

Position Type

Part-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer committed to giving back to our communities and providing guests with exceptional service and value. We operate over 40 full-service supermarkets across Wisconsin.

At Festival, people are our top priority. You’ll see it in our daily interactions, our treatment of guests, and our extensive associate benefits and programs.

Job Summary

Join the Festival Foods Team as a Part-Time Deli Clerk!

Job Title: Deli Clerk (Part Time)

Reports To: Deli Manager

Are you passionate about food service and enjoy providing customers (we call them guests!) with delicious meal options for breakfast, lunch, and dinner? We are seeking a Deli Clerk to join our team in our retail grocery store environment, where you'll play a crucial role in food preparation and guest service.

At Festival Foods, we’re all about making mealtime easier and more enjoyable for our guests. Whether they're grabbing a quick lunch, a side dish, a fast food option for dinner, or feeding a crowd, our deli has them covered.

Job Description

What You’ll Do:

• Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions, or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests will make a positive impact every day.
• Guest Assistance: Help guests locate items on or off the sales floor and professionally answer the Deli Department telephone.
• Order Fulfillment: Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Customer Service: Address guest concerns and resolve issues promptly using the boomerang principle to ensure a positive experience.
• Quality Control: Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Inventory Management: Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Food Safety: Lead by example in maintaining food safety logs and adhering to all safety standards.
• Efficiency: Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Honor Commitments: Regular, timely attendance in accordance with the work schedule, with adequate notice for absences.
• Support the Team: Other duties as assigned.

What We’re Looking For:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made for individuals with disabilities.

To succeed as a Deli Clerk, you should have:

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Communication Skills: Good oral and written communication skills.
• Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and stressful environment, supporting team members.
• Safety Awareness: Understanding of safety requirements and company policies, including proper training on slicers, lifting techniques, and safety equipment.
• Food Knowledge: Knowledge of retail food operations, perishable departments, and merchandising, with the ability to make timely decisions.

Physical Demands and Work Environment

• Lifting up to 50 pounds occasionally.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Schedule

The Deli Clerk position offers a flexible schedule, including weekdays, weekends, and holidays.

Why Join Us?

By joining our deli team, you will be part of a community that values quality, collaboration, and exceptional food service in a fast-paced environment, with restaurant-like cooking quality. We offer weekly pay, career growth opportunities, and a supportive work environment.

If you’re passionate about food preparation and want to contribute to a delightful dining experience for our grocery store guests, apply today and help us create delicious meals in our deli!

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy 15% off your grocery purchases for you and your immediate household.
• Weekly & Premium Pay: Paid weekly, with a $1 premium on Sundays and holidays for part-time associates, and time and a half for full-time associates on Sundays and holidays.
• Two-Week Advanced Scheduling: Schedules provided two weeks in advance for better planning and flexibility.
• Vision & Dental Insurance: Available for part-time and full-time associates, with various options.
• Support Programs: Including paid parental leave, fitness reimbursement, EAP, and LEAPCare Care Coaches for confidential support.
• Retirement Plans: 401(k) with company match and an ESOP, giving associates ownership in the company and sharing in its growth.

Address

308 North Shawano St

City

New London

State

WI

Postal Code

54961