Deli Clerk

Ontario Trillium Foundation; San Francisco (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Gus’s in San Francisco is seeking a Deli Clerk to provide exceptional service and prepare fresh deli offerings, with focus and attention to detail. You will handle customer questions, keep the case neat, manage stock, and follow procedures. Must be able to lift 50 lbs, work in a fast-paced environment, and be available nights, weekends, and holidays.

A valid Food Handler Card is required and English communication is essential for interacting with guests and team members.

Qualifications

• Provide excellent, friendly customer service in-person and by phone.
• Knowledgeable about ingredients and preparation methods.
• English communication with customers who speak only English.
• Ability to work independently and as part of a team.
• Open schedule preferred and 18+ years of age.

Responsibilities

• Provide excellent, friendly and knowledgeable customer service both in-person and over the phone.
• Prepares sandwiches, hot and cold deli food for sale to customers.
• Maintains knowledge of daily product offerings, ingredients and preparation.
• Keep deli case clean, stocked and properly presented at all times.
• Follow instructions and procedures from the deli manager.
• Safely operate knives, wrappers, scales and other equipment.
• Inspect deli case daily for spoiled or damaged products and rotate stock.
• Ensure accurate tagging and pricing; maintain spoilage logs.

Skills

Customer service

Fast-paced

Teamwork

Attention to detail

Communication

Humor

Flexible schedule

Age 18+

Education

Food Handler Card

Job description

The Position

Reporting to the Deli Department Manager, the Deli Clerk provides exceptional service and quality products for our customers.Focus and attention to detail are key.

Responsibilities

• Provide excellent, friendly and knowledgeable customer service both in-person and over the phone. It is our job to make sure the customer leaves satisfied, so great customer service is a MUST.
• Prepares sandwiches, hot and cold deli food for sale to customers.
• Maintains extensive knowledge of daily product offerings including ingredients and preparation methods.
• Ensure cleanliness of deli case, storage, and work area. Keep a clean and sanitary work station at all times and all equipment clean and sanitized.
• Stock deli case properly making sure the products are presented well, the case is faced and filled at all times.
• Take instruction, direction, and follow procedures provided by our deli manager.
• Safely operate and use equipment such as knives, wrappers, scales, as well as other equipment.
• Examine the deli case daily for products that are spoiled and/or damaged.Maintain orderly rotation of stock.
• Ensure tag and pricing accuracy.
• Keep accurate spoilage, transfer and demolition logs.

Qualifications

• Proven ability to work in a fast-paced environment, with a sense of urgency while still maintaining great customer service and accuracy.
• Current, valid, Food Handler Card required.
• Previous kitchen, culinary, deli, restaurant, kitchen management, cooking or customer service experience preferred.
• Must be able to communicate with customers who speak only English.
• Ability to work independently as well as within a large team.
• Committed to providing quality goods, championing local purveyors, and advocating for environmental stewardship.
• A sense of humor and the ability to find fulfillment in engaging with customers.
• Open schedule is preferred.
• Must be 18 years of age or older.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

This job posting describes the general requirements of this job. It is not a complete statement of duties, responsibilities or requirements.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Gus’s is an Equal Opportunity Employer. We do not discriminate on the basis of ancestry, race, color, national or ethnic origin, sex, sexual identity, sexual orientation, age, creed, genetic information, religion, physical or mental disability, medical condition, pregnancy, gender identity or expression, marital status, citizenship status, military or veteran status, or other basis protected by applicable federal or California state law.