Deli Clerk

Balls Food Stores; Olathe (KS); On-site; USD 24,000 - 32,000; Full time

Job summary

Hen House, part of Balls Food Stores, is seeking a reliable Deli Clerk to join our team. You will prepare and serve fresh deli products, deliver friendly guest service, and help drive department sales while building loyalty.

In this role you will slice and package meats and cheeses, stock deli items, maintain freshness and proper labeling, follow food safety guidelines, operate deli equipment and POS systems, and collaborate with teammates to ensure a positive guest experience.

Qualifications

• High school diploma, GED, or equivalent work experience.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Experience in grocery, retail, or food service environments (preferred).

Responsibilities

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience.
• Prepare, slice, and package deli meats and cheeses to order following food safety procedures.
• Prepare, cook, and stock deli items such as rotisserie chicken, salads, hot bar items, and grab-and-go meals.
• Maintain product freshness, labeling, and merchandising in deli displays.
• Engage with guests to answer questions and offer meal solutions.
• Develop knowledge of deli products, features, pricing, and location.
• Maintain a clean, safe work environment and follow hygiene guidelines.
• Operate deli equipment and POS systems accurately.
• Stock, rotate, and face products using FIFO to ensure freshness.
• Monitor inventory levels and report issues to leadership.
• Communicate with teammates and collaborate across departments.
• Adhere to policies, attendance, conduct, and dress code.
• Support loss prevention and assist other departments as needed.
• Remain productive during slower periods and prepare products.
• Other duties as assigned.

Skills

Guest service

Food safety

Teamwork

Communication

Deli knowledge

Education

High school diploma or equivalent

Tools

POS systems

Deli equipment

Job description

We are looking for a reliable, friendly Deli Clerk to join our team at Hen House. In this role, you'll prepare and serve fresh deli products while creating a welcoming, efficient, and engaging service experience-helping guests find exactly what they need while supporting department sales and building loyalty.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys working with food, connecting with people, and recognizing opportunities to enhance the guest experience through product knowledge and service.

Key Responsibilities & Job Duties

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
• Prepare, slice, and package deli meats and cheeses to order while following proper food safety and equipment handling procedures
• Prepare, cook, and stock deli items such as rotisserie chicken, salads, hot bar items, and grab-and-go meals according to quality and production standards
• Maintain product freshness, labeling, and visual merchandising standards in deli cases and displays
• Engage with guests to answer questions, provide recommendations, and offer meal solutions
• Develop and maintain knowledge of deli and store products, including features, pricing, and location
• Maintain a clean, organized, and safe work environment to promote health, safety, and a professional appearance
• Follow all food safety, sanitation, and personal hygiene guidelines to ensure compliance and guest safety
• Operate deli equipment (slicers, scales, packaging tools) and POS systems accurately
• Stock, rotate, and face products using FIFO methods to ensure freshness and minimize waste
• Monitor inventory levels and report low, excess, or damaged items to leadership
• Communicate clearly with teammates and collaborate across departments to support storewide efficiency and guest satisfaction
• Adhere to company policies and procedures, including attendance, conduct, and dress code standards
• Support loss prevention efforts by staying alert and following proper procedures
• Assist with cleaning, restocking, and supporting other departments as needed
• Remain productive during slower periods by maintaining department readiness and preparing products
• Other job duties as assigned

Minimum Qualifications

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in grocery, retail, or food service environments