Deli Clerk

Concord Food Co-op; Concord (NH); On-site; USD 19,286,000 - 24,797,000; Full time

Job summary

Concord Food Co-op is seeking a team member to serve customers, keep cafe supplies stocked, and help maintain the deli area and kitchen clean. This role emphasizes friendly service, accuracy in food prep, and adherence to sanitation standards.

Experience in deli or natural foods is a plus; the position requires standing for long periods and ability to lift up to 30 lbs. A positive, detail-oriented approach and strong communication are essential.

Qualifications

• Good customer service skills for both internal and external customers.
• Strong attention to detail.
• Excellent interpersonal skills.
• Ability to take direction and work independently.
• Ability to multi-task and good organizational skills.

Responsibilities

• Provide prompt, friendly and courteous customer service to include offering samples, answering questions, and making suggestions.
• Prepare, portion, and package product(s) per customer request.
• Ensure that the prepared food cases are clean, stocked, rotated, garnished, and appealing to customers during entirety of shift.
• Follow established sanitation procedures per health department code.
• Ability to enter correct PLU’s for products into the scale system.
• Wash dishes as needed/necessary
• Chopping, slicing, and cutting of food items with accuracy and precision
• Proper labeling, dating and storage of prepared food items
• Assist in other duties/special projects as assigned

Skills

Customer service

Attention to detail

Interpersonal skills

Take direction

Multi-tasking

Organizational skills

Job description

Description

Job Summary

To serve customers, keep cafe supplies stocked and organized, and assist in keeping the deli area and kitchen clean.

About Concord Food Cooperative

Concord Food Co-op is a natural foods grocery store, bakery, and café with locations in Concord, NH and New London, NH. A pillar of Main St., the Co-op strives to support and enhance the New Hampshire community by only stocking ethically-sourced natural foods and through positive cooperative action in-store and in the community.

Essential Job Duties

• Provide prompt, friendly and courteous customer service to include offering samples, answering questions, and making suggestions.
• Prepare, portion, and package product(s) per customer request.
• Ensure that the prepared food cases are clean, stocked, rotated, garnished, and appealing to customers during entirety of shift.
• Follow established sanitation procedures per health department code.
• Ability to enter correct PLU’s for products into the scale system.
• Wash dishes as needed/necessary
• Chopping, slicing, and cutting of food items with accuracy and precision
• Proper labeling, dating and storage of prepared food items

Additional Duties

• Assist in other duties/special projects as assigned

Requirements

Essential Skills

• Good customer service skills for both internal and external customers
• Strong attention to detail
• Excellent interpersonal skills
• Ability to take direction and work independently
• Ability to multi-task and good organizational skills

Essential Mental & Physical Requirements

• Works with guidance from Department Manager
• Performs a variety of tasks as dictated by department demands
• Standing for long periods, bending, walking, reaching, and sitting
• Able to lift and carry up to 30 lbs. on a limited basis

Experience and Educational Requirements

• There are no educational requirements, though deli or natural foods experience is a plus.

Other Qualifications

• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA & other federal, state & local standards - including meeting qualitative and/or quantitative productivity standards
• Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA & other federal, state and local standards
• Compliance with all personnel policies

Important Disclaimer Notice

The job duties, elements and responsibilities, skills, functions, experience, educational factors, requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that the employee may be required to perform. The Co-op does reserve the right to revise this job description at any time and require employees to perform other job duties as assigned.