Deli & Bakery Customer Service Specialist

Food Lion; Zebulon (NC); On-site; USD 16,531 - 20,664; Full time

Job summary

Food Lion in Zebulon, NC is seeking a Deli Bakery Team Member to provide quality customer service in the department, upholding Food Lion standards and safety guidelines.

You will assist with ordering, receiving, preparation, stocking and displaying merchandise, while maintaining cleanliness and adhering to procedures. The role emphasizes friendly service, teamwork and a proactive approach to food safety.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and communication skills.
• Ability to learn multiple tasks and technical requirements.
• Ability to follow safety and sanitation guidelines.
• Ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Maintain enthusiastic customer awareness with fast, friendly, and accurate service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follow all technical manuals for processing, labeling, etc.
• Ensure ordering, receiving, preparation, conditioning and displaying merchandise per policies.
• Maintain proper sanitation and food handling.
• Understand and use company tools (ACIS, CAO).
• Adhere to guidelines and standard practices.
• Follow Food Safety and Workplace Safety procedures.
• Report accidents per Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform and name badge on duty.
• Complete CBT and Training packets as required.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Customer service

Organizational skills

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Food Lion in Zebulon, NC is seeking a Deli Bakery Team Member to provide quality customer service in the department, upholding Food Lion standards and safety guidelines.

You will assist with ordering, receiving, preparation, stocking and displaying merchandise, while maintaining cleanliness and adhering to procedures. The role emphasizes friendly service, teamwork and a proactive approach to food safety.