Deli & Bakery Customer Service Specialist

Food Lion; Cornelius (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Food Lion in Cornelius, NC is seeking a Deli Bakery Associate to provide quality customer service, maintain department standards, and maximize sales through friendly interactions. The role emphasizes proper food handling, sanitation, and adherence to company guidelines.

The position requires ability to learn multiple tasks, operate department tools, and meet physical requirements. Join a team dedicated to delivering a clean, safe shopping experience for customers.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions that could cause accidents.
• Report all accidents per procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with name badge on duty.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Problem solving

Age requirement

Physical ability

Education

High school diploma or equivalent

Job description

Food Lion in Cornelius, NC is seeking a Deli Bakery Associate to provide quality customer service, maintain department standards, and maximize sales through friendly interactions. The role emphasizes proper food handling, sanitation, and adherence to company guidelines.

The position requires ability to learn multiple tasks, operate department tools, and meet physical requirements. Join a team dedicated to delivering a clean, safe shopping experience for customers.