Deli & Bakery Customer Service Associate

Food Lion; Prince George (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion in Prince George, VA is seeking a Deli/Bakery Customer Service Associate to provide quality service and maintain department standards. You will handle product preparation, labeling, and display while following Food Lion guidelines to maximize sales and minimize shrink.

The role emphasizes teamwork, safety compliance, and efficient service. Candidates should be able to stand for long periods and perform physical tasks as needed, including lifting up to 50 lbs. Training will be provided.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Prince George, VA is seeking a Deli/Bakery Customer Service Associate to provide quality service and maintain department standards. You will handle product preparation, labeling, and display while following Food Lion guidelines to maximize sales and minimize shrink.

The role emphasizes teamwork, safety compliance, and efficient service. Candidates should be able to stand for long periods and perform physical tasks as needed, including lifting up to 50 lbs. Training will be provided.