Deli & Bakery Customer Care Specialist

Food Lion; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Virginia Beach is seeking a Deli/Bakery Associate to provide quality customer service in a fast-paced environment. You will maintain department standards, assist customers, and help with product preparation and display.

The role emphasizes safe food handling, sanitation, teamwork, and adherence to company guidelines. Training includes CBT and various courses, with opportunities to develop new skills while supporting store operations.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and customer service skills.
• Ability to learn multiple tasks and perform with technical efficiency.
• Strong problem-solving abilities.
• Must meet minimum age requirements.
• Physical ability to perform job duties.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate service.
• Be courteous and helpful to other associates.
• Follow manuals for product processing and label placement.
• Ensure ordering, receiving, preparation, and display of merchandise adheres to policies.
• Maintain sanitation and proper food handling.
• Understand and use store tools such as ACIS and CAO.
• Follow company guidelines and standard practice.
• Follow Food Safety and Workplace Safety guidelines.
• Observe and correct unsafe conditions; report accidents to the Manager on Duty.
• Comply with local, state, and federal regulations.
• Wear the Food Lion uniform and name badge; present neat appearance.
• Complete CBT and training packets.
• Perform all other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organization

Willingness to learn

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion in Virginia Beach is seeking a Deli/Bakery Associate to provide quality customer service in a fast-paced environment. You will maintain department standards, assist customers, and help with product preparation and display.

The role emphasizes safe food handling, sanitation, teamwork, and adherence to company guidelines. Training includes CBT and various courses, with opportunities to develop new skills while supporting store operations.