Deli/Bakery Clerk

Kroger; Virginia; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading grocery chain is seeking dedicated individuals for bakery and deli positions. The role involves preparing food items, providing excellent customer service, and maintaining a clean environment. Candidates must be 18 or older, possess strong communication skills, and adapt to a fast-paced setting. Great opportunity to develop skills in a supportive team atmosphere with potential for growth.

Qualifications

• Must be 18 years or older.
• Ability to create an exceptional customer experience.
• Maintain a safe and clean environment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Operate bakery equipment following company guidelines.
• Ensure proper temperatures in cases and coolers.

Skills

Customer service skills

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Education

Food handler's permit (or ability to obtain)

Job description

About the Job: Must be available evenings and weekends until 10pm.

Responsibilities for Candidates:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to customers to promote new items or answer inquiries.
• Inform customers about bakery and deli specials.
• Provide customers with ordered products in correct portions to minimize shrinkage.
• Recommend bakery and deli items to customers to meet their needs.
• Operate bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality, review "sell by" dates, and take necessary actions.
• Use kitchen equipment like stoves, scales, fryers, steamers, and food processors correctly.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Know the store layout to assist customers in locating products.
• Stay updated on current promotions and seasonal ads.
• Maintain knowledge of products and assist customers with questions and suggestions.
• Monitor inventory levels and report discrepancies.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Promote trust and respect among team members.
• Create a welcoming environment for customers by providing excellent service and product knowledge.
• Follow all food safety regulations and guidelines.
• Adhere to safety procedures, identify unsafe conditions, and report them.
• Maintain a positive attitude.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents and safety issues.
• Report illegal activities such as theft or fraud.
• Perform essential job functions with or without reasonable accommodations.

Qualifications for Candidates:

• Must be 18 years or older.
• Customer service skills.
• Ability to handle stressful situations.
• Effective communication skills.
• Basic math knowledge.
• Ability to obtain a food handler's permit upon employment.
• Create an exceptional customer experience.
• Maintain a safe and clean environment.
• Assist in achieving sales and quality standards.
• Support the company's Customer 1st strategy.
• Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.

Desired Previous Job Experience:

• Customer service skills.
• Bakery or deli experience is beneficial.
• Retail experience.