Delaware Senior Trust Officer

Bank of America; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Job summary

Bank of America in Delaware is seeking a Delaware Senior Trust Officer to manage a complex trust book and deliver expert Delaware Trust Law guidance to national markets.

You will work with private bank teams and fiduciary advisors to grow trust book, administer Delaware Directed Irrevocable Trusts, and ensure accuracy in tax and governance.

The role requires attention to detail, strong client communication, and the ability to mentor junior staff while upholding the bank's core values.

Qualifications

• Bachelor’s degree or equivalent experience required.
• CTFA or JD highly preferred.
• 7+ years of trust experience

Responsibilities

• Work with clients, their attorneys and other professional advisors including co-trustees, investment advisors, accountants, distribution advisors, and protectors to understand the comprehensive estate plan.
• Facilitate a collaborative team approach to provide superior client service.
• Respond to requests from beneficiaries including request for discretionary distributions.
• Obtain supporting documents such as tax returns and budgets.
• Prepare discretionary distribution request outlining the dispositive provisions and other relevant language in the trust agreement and make recommendations regarding how the Trust Company should exercise discretionary powers pursuant to the terms of the governing instrument.
• Confer with co-trustee to obtain approval and communicate the decision to client.
• Minimize account risk by analyzing trust documents and performing annual account reviews for compliance with trust provisions, state and federal regulations, and trust policy and procedure adherence.
• Communicate with investment advisors, portfolio managers, and financial advisors regarding investment matters and liquidity needs.

Skills

Account Management

Analytical Thinking

Attention to Detail

Client Management

Customer and Client Focus

Active Listening

Collaboration

Critical Thinking

Prioritization

Relationship Building

Mentoring

Oral Communications

Organizational Effectiveness

Problem Solving

Written Communications

Education

Bachelor’s degree or equivalent experience

CTFA or JD highly preferred

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Delaware Senior Trust Officer (Delaware STO)

The Delaware Senior Trust Officer (Delaware STO) maintains a trust book and is a seasoned Trust Officer providing Delaware Trust Law expertise to the national markets. Delaware STO works closely with national Private Bank teams and ML fiduciary advisors to achieve strategic objectives of PWM markets overall. The Delaware STO's primary responsibilities are the administration of the Delaware IM&T book, as well as, working with the client teams to facilitate Delaware Trust Book growth. The Delaware STO will have a complex book of business and will be expected to deepen his or her relationships through estate and financial planning.

Key Responsibilities

• Work with clients, their attorneys and other professional advisors including co-trustees, investment advisors, accountants, distribution advisors, and protectors to understand the comprehensive estate plan.
• Facilitate a collaborative team approach to provide superior client service.
• Respond to requests from beneficiaries including request for discretionary distributions.
• Obtain supporting documents such as tax returns and budgets.
• Prepare discretionary distribution request outlining the dispositive provisions and other relevant language in the trust agreement and make recommendations regarding how the Trust Company should exercise discretionary powers pursuant to the terms of the governing instrument.
• Confer with co-trustee (if any) to obtain his/her approval.
• Communicate the decision to client.
• Minimize account risk by analyzing trust documents and performing annual account reviews for compliance with trust provisions, state and federal regulations, and trust policy and procedure adherence.
• Utilize risk management tools, such as the overdraft report, daily transaction report, etc.
• Communicate with investment advisors, portfolio managers, and financial advisors regarding investment matters and liquidity needs.
• Work with the Account Opening Group to open trust accounts.
• Interpret the governing instrument to ensure the proper set-up of account records, including payments, fee schedules and tax records.
• Communicate with beneficiaries and co-trustees to outline administrative procedures.
• Must have detailed knowledge of how trusts function and are administered.
• Prior experience administering Delaware Directed Irrevocable Trusts is preferred.
• Need to be detail-oriented and be able to manage multiple priorities and projects.
• The trust officer should have excellent time management and organizational skills.
• Since the trust officer will interact with clients and their advisors, the trust officer should also have very strong communication and interpersonal skills.
• Must be able to effectively coordinate with the Bank’s Tax Team, various fund managers, and the clients’ personal tax preparers to ensure information is shared with the appropriate parties for timely completion of the applicable tax returns.
• Eager to contribute ideas to continuously improve systems and processes to ensure we can deliver the best possible service for our clients.
• Willing to mentor junior associates to help with their growth and development.
• Adhere to the Bank’s core values of delivering together, acting responsibly, realizing the power of our people, and trusting the team.

Desired Qualifications

• 7 plus years of trust experience
• Bachelor’s degree or equivalent experience
• CTFA or JD highly preferred

Skills

• Account Management
• Analytical Thinking
• Attention to Detail
• Client Management
• Customer and Client Focus
• Active Listening
• Collaboration
• Critical Thinking
• Prioritization
• Relationship Building
• Mentoring
• Oral Communications
• Organizational Effectiveness
• Problem Solving
• Written Communications

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent For internal employees; participation in a work from home posture does not make you ineligible to post.

Shift

1st shift (United States of America)

Hours Per Week

40

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

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Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

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