Defense Quality Assurance Lead – Root-Cause & Compliance

The Entwistle Company; Hudson (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401k match

Paid time off

Life Insurance

Disability insurance

Paid family leave

Health insurance

Dental Insurance

Vision Insurance

Safety shoes reimbursement

Employee events

Job summary

The Entwistle Company seeks a skilled Quality Assurance Specialist to own corrective action requests and drive investigations across Quality, Engineering, Operations, and Contracts. You will verify effectiveness before closure and help prevent manufacturing delays by addressing root causes and recurring issues.

Ideal candidates have a engineering/quality background with 3–5 years of regulated manufacturing experience, proficiency in QA methodologies, and strong documentation and cross-functional

Qualifications

• Bachelor’s degree in engineering, quality, manufacturing or a related field or an equivalent combination of education and directly relevant experience.
• Three to five years of quality assurance corrective action auditing or manufacturing quality experience in a regulated manufacturing environment.
• Demonstrated experience leading root cause investigations and corrective action implementation.
• Working knowledge of quality management systems, technical procedures, drawings specifications, and government or customer requirements.
• Ability to manage multiple corrective actions and drive timely follow through across departments.
• Strong written communication, documentation, facilitation, and problem-solving skills.
• Proficiency with Microsoft Office and quality or enterprise systems used to track findings actions and records.

Responsibilities

• Own customer and DCMA corrective action requests from initial receipt through approved closure.
• Lead or facilitate structured root cause investigations using methods such as 5 Why, fishbone analysis, fault tree analysis, or 8D.
• Coordinate corrective action assignments, due dates, supporting evidence, and cross functional follow through.
• Evaluate proposed corrective actions for adequacy and verify implementation and effectiveness before closure.
• Identify recurring or systemic issues and escalate for broader process improvement.
• Conduct internal quality system and process audits with emphasis on corrective action compliance and effectiveness.
• Issue audit findings, initiate corrective actions, place affected work or material on hold, and require containment when authorized.
• Support development and revision of procedures related to nonconformance, corrective action, and audit response.
• Maintain accurate corrective action logs, status reports, objective evidence, and closure records.
• Analyze corrective action, aging recurrence, and closure performance and communicate risks to leaders.
• Support customer source inspection and regulatory review activities related to findings and corrective actions.
• Perform other related duties as assigned.

Skills

Quality Assurance

Root Cause Analysis

Cross-functional Collaboration

Audit & Compliance

Documentation & Reporting

Education

Bachelor’s degree in engineering, quality, manufacturing or related field

Tools

Microsoft Office

Job description

The Entwistle Company seeks a skilled Quality Assurance Specialist to own corrective action requests and drive investigations across Quality, Engineering, Operations, and Contracts. You will verify effectiveness before closure and help prevent manufacturing delays by addressing root causes and recurring issues.

Ideal candidates have a engineering/quality background with 3–5 years of regulated manufacturing experience, proficiency in QA methodologies, and strong documentation and cross-functional