Defense-Based Federal Workers' Comp Claims Examiner

American International Group, Inc.; Georgia; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive benefits

Bonus eligibility

Total Rewards Program

Job summary

American International Group, Inc. is seeking a Claims Examiner to support Federal Workers’ Compensation claims in a primarily in-office environment across GA locations.

You will provide technical expertise, manage indemnity, medical and legal aspects, and strive for timely, cost-effective settlements while maintaining high service standards. You will work with internal teams, brokers and clients’ lawyers, applying knowledge of Defense Base Act claims and regulatory requirements to ensure

Qualifications

• Knowledge of legal/regulatory and procedural requirements for Workers' Compensation claims.
• Specialist knowledge of Defense Base Act claims preferred.
• Experience in settlement evaluation and negotiation.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and problem solving to improve practices.
• Strong communication, time management, administrative and report-writing skills.

Responsibilities

• Provide technical expertise directing and resolving Defense Based Act claims per quality standards.
• Manage indemnity, medical and legal aspects of assigned claims using available resources.
• Utilize investigation, claim handling, litigation and evaluation skills to settlements.
• Provide prompt customer service and identify suspect/fraudulent claims per guidelines.
• Collaborate with internal stakeholders, brokers, clients’ lawyers and injured workers.

Skills

Defense Base Act knowledge

Negotiation

Policy interpretation

Communication

Time management

Administrative skills

Report writing

Tools

Regulatory knowledge

Job description

American International Group, Inc. is seeking a Claims Examiner to support Federal Workers’ Compensation claims in a primarily in-office environment across GA locations.

You will provide technical expertise, manage indemnity, medical and legal aspects, and strive for timely, cost-effective settlements while maintaining high service standards. You will work with internal teams, brokers and clients’ lawyers, applying knowledge of Defense Base Act claims and regulatory requirements to ensure