Claims Examiner: Workers' Comp & DBA Expertise

AIG Claims, Inc.; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

AIG, a global leader in insurance, is hiring a Claims Examiner in Atlanta, GA to manage Defense Base Act and workers' compensation claims. You will direct indemnity, medical, and legal aspects, ensuring timely, cost-effective settlements and strong service.

This role emphasizes collaboration with internal stakeholders, brokers, and attorneys, with opportunities to influence product development with underwriting. AIG offers a comprehensive benefits package and a supportive, inclusive culture.

Qualifications

• Knowledge of legal/regulatory and litigation requirements for Workers Compensation claims.
• Specialist knowledge of Defense Base Act claims is preferred.
• Experience in settlement evaluation and negotiation.
• Policy language interpretation for accurate wording.
• Strong problem-solving and time management abilities.
• Excellent written and verbal communication.

Responsibilities

• Provide technical expertise in directing and resolving Defense Base Act claims in line with quality standards.
• Manage indemnity, medical and legal aspects of assigned claims.
• Utilize investigation, claim handling, litigation, and evaluation skills to ensure timely cost-effective settlements.
• Provide prompt effective customer service to differentiate AIG.
• Identify and review suspect/fraudulent claims per guidelines.
• Interact with internal stakeholders, brokers, medical experts, clients’ lawyers, injured workers or their representatives.
• Build relationships with internal/external customers and support underwriting improvements.

Skills

Workers' compensation claims

Defense Base Act claims

Settlement evaluation

Policy language interpretation

Communication skills

Job description

AIG, a global leader in insurance, is hiring a Claims Examiner in Atlanta, GA to manage Defense Base Act and workers' compensation claims. You will direct indemnity, medical, and legal aspects, ensuring timely, cost-effective settlements and strong service.

This role emphasizes collaboration with internal stakeholders, brokers, and attorneys, with opportunities to influence product development with underwriting. AIG offers a comprehensive benefits package and a supportive, inclusive culture.