Deep Cleaner (12am-9am)

PENN Entertainment; Bossier City (LA); On-site; USD 27,000 - 36,000; Full time

Job summary

PENN Entertainment is hiring a Housekeeper in Louisiana. The role involves deep cleaning guest rooms, hallways, and service areas to maintain a pristine property. You will report safety issues, restock supplies, and ensure confidentiality while delivering excellent guest service.

Applicants should have a High School Diploma or equivalent and at least six months of cleaning experience. Strong English communication and customer service skills, plus reliable time management, are essential for

Qualifications

• High School Diploma or equivalent preferred.
• Six months of cleaning experience preferred.
• Must have effective written and verbal communication skills; must speak and understand English.
• Must have good customer service skills.
• Must have strong time management and pace/quality control.

Responsibilities

• Deep cleaning guest rooms, hallways, and service areas per standards.
• Maintain cleanliness of guest rooms and public areas.
• Report safety issues to supervisor.
• Restock cleaning carts and supplies.
• Follow protocol when entering and cleaning rooms.
• Maintain confidentiality in all company matters.

Skills

Communication skills

Customer service

Time management

English proficiency

Education

High School Diploma or equivalent

Job description

WE LOVE OUR WORK.

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Responsible for deep cleaning guest rooms, hallways, and service areas according to established standards and procedures.
• Ensures guest rooms and public areas are clean, organized, and attractive.
• Reports any safety issues to the Housekeeping Supervisor or Executive Housekeeper.
• Adheres to departmental uniform standards.
• Attends all regular departmental meetings as well as other related meetings as scheduled.
• Follows established protocol when entering and cleaning guest rooms.
• Deep cleans elevators and other areas as assigned.
• Maintains a list of rooms/areas that have been deep cleaned.
• Reports room status on Room Attendant sheets.
• Restocks Housekeeping Deep Cleaner cart with guest supplies and cleaning solutions.
• Reports damage, improvement, or repair issues in the guest rooms or hotel area to the appropriate Housekeeping Supervisor or Executive Housekeeper.
• Responds to reasonable guest requests or places guest in contact with the appropriate person for assistance.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent and six (6) months of previous cleaning experience preferred.
• Must have effective written and verbal communication skills; must be able to speak and understand English.
• Must have good customer service skills.
• Must have strong time management skills and the ability to maintain an acceptable pace and quality of work.
• Ability to identify circumstances or incidents that require the notification and/or approval of others.
• Ability to learn predefined protocols for carrying out cleaning tasks.
• Ability to follow verbal directions.
• Ability to evaluate the quality of guest area cleanliness.
• Must be able to perform the physical essential functions of the job.
• Must be able to work flexible hours including evenings, weekends, and holidays as business needs dictate.