Housekeeping Deep Cleaner - FT

ViziRecruiter,LLC.; North Carolina; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in North Carolina is seeking dedicated individuals for their hotel guest service team. The ideal candidates will provide friendly service while maintaining cleanliness and safety standards. Responsibilities include deep cleaning guest rooms, responding to guest requests, and adhering to safety protocols. A high school diploma and strong communication skills are required. This role demands physical capabilities, including lifting up to 75 lbs, and may include flexible scheduling with nights and weekends.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work flexibly, including nights, weekends, and holidays.
• Must be able to lift up to 75 lbs and perform physical tasks.

Responsibilities

• Provide friendly and professional guest service in a hotel setting.
• Perform deep cleaning of guest rooms and other areas.
• Maintain records of cleaned areas and restock supplies as needed.
• Report safety concerns and respond promptly to guest requests.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma/GED

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provides friendly, professional guest service while working collaboratively with coworkers in a fast‑paced hotel environment.
• Performs deep cleaning of guest rooms, hallways, elevators, stairwells, vending areas, service landings, maid closets, and other assigned areas in accordance with established standards and training.
• Assists with standard guest room cleaning and room turnover as needed based on operational demands.
• Follows all established protocols when entering, cleaning, and exiting guest rooms to ensure guest safety, privacy, and satisfaction.
• Uses cleaning equipment, tools, and chemicals safely and properly and adheres to all chemical handling and safety procedures.
• Maintains accurate records of rooms and areas that have been deep cleaned and reports room status as required.
• Restocks the Hotel Housekeeping Deep Cleaner cart with appropriate guest supplies, linens, and cleaning chemicals.
• Identifies and reports safety concerns, damage, or maintenance and repair issues related to guest rooms or hotel facilities.
• Respond promptly to reasonable guest requests or directs guests to the appropriate department for assistance.
• Complies with any additional reasonable duties as assigned.

Requirements

• Must be at least 21 years of age.
• Requires high school diploma/GED.
• Candidates must have strong customer service and communication skills.
• Must have the ability to work a flexible schedule including nights, weekends, and holidays.
• Professional appearance is required.
• Must have the ability to respond to visual and verbal cues, work in confined spaces, and perform the physical duties of the role, including lifting up to 75 lbs. and frequent bending, reaching, and moving throughout the shift.