Deckhand - Statue City Cruises

American Queen Voyages; Jersey City (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking adaptable and dynamic Deckhands for its Statue City Cruises operation. This role involves ensuring passenger safety and security while providing exceptional customer service. As part of a dedicated team, you will practice good seamanship, assist guests with inquiries about local attractions, and maintain operational readiness aboard a US Coast Guard inspected vessel. If you thrive in a fast-paced environment and are passionate about hospitality, this opportunity is perfect for you. Join a company that values respect and teamwork, and contribute to creating memorable experiences on land and water.

Qualifications

• 2+ years of marine experience required.
• Must show CPR/First Aid Cert and TWIC.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure the safety and security of passengers.
• Assist guests and answer questions regarding local attractions.
• Perform safety functions assigned on the Watch Quarter.

Skills

Marine Experience

CPR Certification

First Aid Certification

Communication Skills

Judgment and Discretion

Pressure Handling

Job description

Salary range: $26.04/HR - $34.59/HR - based upon technical skills and experience

Hornblower is seeking Deckhands for our Statue City Cruises operation in Jersey City.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

Under the direct supervision of the First Officer, serves on deck aboard a US Coast Guard inspected small passenger vessel, practicing good seamanship while performing duties as a Statue Cruises crew member in fulfilling the job tasks required for a Deck Security & Safety Watch, Customer Service provider and a Steward of our Respect our Planet program.

Essential Duties & Responsibilities:

• Ensures the Safety and Security of Passengers.
• Familiar with ground tackle, emergency gear, deck gear, and vessel emergency plans.
• Performs safety functions assigned on the Watch Quarter and Emergency Station Bill.
• Practices Good housekeeping onboard the vessel including heads, windows, and decks. Follow company's COVID-19 cleaning and sanitizing procedures.
• Preparation of vessels(s) for operational readiness.
• Responsible for checking passengers’ bags, knapsacks, etc. at the direction of the Company Security Officer, Vessel Security Officer, or other designated Company Representative.
• Tends gangway(s) during passenger loading and unloading.
• Tends mooring lines during vessel maneuvers and while alongside the dock.
• Wears Statue Cruises Uniform at all times while in the presence of guests
• Assists guests and answers questions in regards to The Statue of Liberty, Ellis Island or other local attractions.
• Assists in the queuing and pre-boarding of guests in the entrance lines.
• Complies with and enforces established policies and procedures.
• Follows all National Park Service directives, and The Statue of Liberty and Ellis Island policies, to insure all passengers, quests, and visitors to the Area have an Interpretive Experience.
• Splices lines and wire rope.
• Additional job duties as assigned.

Requirements & Qualifications:

• 2+ years marine experience required.
• Must show CPR/ First Aid Cert and TWIC
• Excellent verbal and written communication skills.
• Ability to interact with individuals at all levels in a pleasant and professional manner.
• Ability to use independent judgment and discretion.
• Ability to work well under pressure and handle emergency response.
• We are a quality hospitality organization that serves the public year round. Working weekends and holidays may be required.

Deckhand Level 2: $26.04/hour

Deckhand Level 1A: $28.64 /hour

Deckhand Level 1: $34.59/hour

Deckhand levels based upon technical skills and experience

About Us:

Hornblower’s passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies Hornblower’s mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Companyis proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Companyparticipates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

Qualifications Experience

Required 2 years

Marine experience

Licenses & Certifications

Required

First Aid & CPR Level C

TWIC

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.