Debt Collections Specialist - Uncapped Bonuses & Training

Capital Management Services, LP; Buffalo (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) with company participation

Sign-on bonus ($150 after 60 days)

Job summary

Capital Management Services, LP in Buffalo, NY is hiring a Debt Collections Representative for a full-time role. Start at $18 per hour with uncapped monthly commission and two weeks of paid, hands-on training.

You will work with clients on past-due accounts, communicating options and arranging payments while maintaining compliance with FDCPA and company policies. Join a team that values effective communication, professional phone presence, and disciplined documentation of all calls and

Qualifications

• Two weeks paid training included.
• Experience in collections or call center is welcome, not required.
• Must be able to meet performance and quality goals while following regulations such as FDCPA.

Responsibilities

• Handle inbound and outbound calls on debt collection accounts.
• Explain payment options and help customers set up payment arrangements.
• Document account activity and payment commitments accurately.
• Meet performance and quality goals while complying with FDCPA and regulations.

Skills

Phone skills

Communication

Negotiation

Documentation

Compliance

FDCPA

Job description

Capital Management Services, LP in Buffalo, NY is hiring a Debt Collections Representative for a full-time role. Start at $18 per hour with uncapped monthly commission and two weeks of paid, hands-on training.

You will work with clients on past-due accounts, communicating options and arranging payments while maintaining compliance with FDCPA and company policies. Join a team that values effective communication, professional phone presence, and disciplined documentation of all calls and