Debt Collections Representative

Manpower Group (USA); Clarksburg (WV); On-site; USD 20,000 - 33,000; Full time

Benefits offered by this job

In-office position

Structured schedule

Work-life balance

Job summary

Manpower is seeking a Collections Representative in Clarksburg, WV to support a legal collections team. You will manage calls, track accounts, and prepare legal documents in a fast-paced environment.

The role requires prior collections experience, strong communication skills, and proficiency with Word and Excel, with a Monday–Friday schedule in an in-office setting.

Qualifications

• Previous experience in collections, legal collections, or accounts receivable.
• Strong understanding of debt collection processes and account management.
• Proficiency in Microsoft Word and Excel.
• Ability to handle high-volume workload with strong attention to detail.
• Excellent communication and phone skills.

Responsibilities

• Manage outbound and inbound collection calls to consumers regarding debt obligations.
• Track and maintain account status, payment activity, and follow-ups.
• Prepare, review, and process legal and collections documentation, including summons and filings.
• Assist with drafting legal correspondence and collection-related documents.
• Coordinate with courts and legal offices regarding case status and filings.

Skills

Communication skills

Attention to detail

High-volume workload handling

Past collections experience

Tools

Microsoft Word

Microsoft Excel

Job description

Our client, a legal services organization specializing in consumer debt collections and judgment executions, is seeking a Collections Representative to join their team. As a Collections Representative, you will be part of the Legal Collections Division supporting attorneys and legal staff. The ideal candidate will have strong organizational skills, excellent communication abilities, and a detail-oriented mindset, which will align successfully in the organization.

Job Title: Collections Representative

Location: Clarksburg, WV

Pay Range: Up to $720 weekly

Shift: Monday - Friday, 8:00 AM - 5:00 PM

What's the Job?

• Manage outbound and inbound collection calls to consumers regarding debt obligations
• Track and maintain account status, payment activity, and follow-ups
• Prepare, review, and process legal and collections documentation, including summons and filings
• Assist with drafting legal correspondence and collection-related documents
• Coordinate with courts and legal offices regarding case status and filings

What's Needed?

• Previous experience in collections, legal collections, or accounts receivable
• Strong understanding of debt collection processes and account management
• Proficiency in Microsoft Word and Excel
• Ability to handle high-volume workload with strong attention to detail
• Excellent communication and phone skills

What's in it for me?

• Opportunity to work in a fast-paced legal environment supporting a dedicated team
• Develop legal and collections experience in a collaborative setting
• Engage in meaningful work that supports professional growth
• Work with a team committed to compliance and results-driven debt recovery
• In-office position with a structured schedule supporting work-life balance

Manpower is an EOE/AA/Vets/Disabled Employer. Manpower recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower, we are committed to providing accommodations, and will work with you to meet your needs.