Debit Card Fraud Strategy Lead

First Merchants Corporation; Michigan; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Base pay plus bonuses

Medical, dental and vision insurance

401k

HSA & FSA

Vacation and sick time

Paid holidays

Paid parental leave

Tuition reimbursement

Job summary

First Merchants Bank is seeking a Bank Protection Card Fraud Strategy Specialist to prevent, detect, investigate, and mitigate debit card fraud across the organization. This role serves as the subject matter expert for fraud strategy execution, disputes, and prevention technologies.

You will monitor fraud trends, optimize detection rules with vendors, investigate disputes, and collaborate with risk teams to reduce losses while preserving customer experience.

Qualifications

• High school diploma or equivalent.
• Minimum one to three years of card fraud experience.
• Experience with debit card fraud investigations or fraud detection systems.
• Experience analyzing transaction activity and fraud trends.

Responsibilities

• Monitor card fraud trends and mitigation strategies.
• Maintain and optimize debit card fraud detection rules.
• Investigate elevated debit card fraud claims and disputes.
• Collaborate with vendors and internal teams on fraud controls.
• Support fraud incident response and regulatory reviews.

Skills

Card fraud experience

Fraud detection

Transaction analysis

Fraud investigations

Education

Criminal justice degree preferred

Tools

FIS fraud platforms

MDES

VCAS/Cardinal

3DS

Mastercom

Job description

First Merchants Bank is seeking a Bank Protection Card Fraud Strategy Specialist to prevent, detect, investigate, and mitigate debit card fraud across the organization. This role serves as the subject matter expert for fraud strategy execution, disputes, and prevention technologies.

You will monitor fraud trends, optimize detection rules with vendors, investigate disputes, and collaborate with risk teams to reduce losses while preserving customer experience.