Card Fraud Strategy & Investigations Lead

First Merchants Corporation; Jeffersonville (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Base pay with bonuses

Medical, Dental and Vision Insurance

401k

Job summary

First Merchants Bank is seeking a Bank Protection Card Fraud Strategy Specialist to prevent, detect, investigate, and mitigate debit card fraud across the organization. You will serve as the subject matter expert for card fraud strategy execution, elevated dispute research, and fraud prevention technologies.

In this role you will monitor trends, maintain detection rules, analyze metrics, and collaborate with vendors and internal teams to reduce losses while sustaining a positive customer

Qualifications

• High school diploma or equivalent.
• Minimum one to three years of card fraud experience.
• Experience working with debit card fraud investigations and/or fraud detection systems.
• Experience analyzing transaction activity and fraud trends.

Responsibilities

• Monitor fraud trends, attack patterns, losses, and emerging threats to recommend mitigation strategies.
• Maintain and optimize debit card fraud detection rules, thresholds, and monitoring with FIS and providers.
• Identify opportunities to strengthen fraud controls while balancing client experience.
• Analyze fraud metrics to support strategy recommendations and loss reduction initiatives.
• Participate in development, testing, and implementation of fraud prevention strategies and system enhancements.
• Support fraud incident response activities involving card compromise events and account takeover.

Skills

Card fraud experience

Fraud trend analysis

Debit card investigations

Fraud detection systems

Education

Associate's or Bachelor's degree

Tools

MDES

VCAS/Cardinal

3DS

Mastercom

Job description

First Merchants Bank is seeking a Bank Protection Card Fraud Strategy Specialist to prevent, detect, investigate, and mitigate debit card fraud across the organization. You will serve as the subject matter expert for card fraud strategy execution, elevated dispute research, and fraud prevention technologies.

In this role you will monitor trends, maintain detection rules, analyze metrics, and collaborate with vendors and internal teams to reduce losses while sustaining a positive customer