Card Fraud Strategy Lead — Detection & Investigations

First Merchants Corporation; Royal Oak (MI); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Base Pay + Bonuses

Health Insurance

401k

Health Savings and Flexible Spending

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Job summary

First Merchants Bank is seeking a Bank Protection Card Fraud Strategy Specialist to prevent, detect, investigate, and mitigate debit card fraud across the organization. You will serve as a subject matter expert for card fraud strategy execution and elevated dispute research, while collaborating with vendors and internal teams to reduce losses and improve customer experience.

Responsibilities include monitoring fraud trends, optimizing detection rules, investigating disputes, and supporting

Qualifications

• High school diploma or equivalent required.
• 1–3 years of card fraud experience preferred.
• Experience with debit card investigations or fraud detection systems is a plus.
• Ability to analyze transaction activity and fraud trends.

Responsibilities

• Monitor fraud trends, losses, and threats to inform mitigation strategies.
• Maintain and optimize debit card fraud detection rules and monitoring.
• Investigate elevated fraud claims and disputes with clear narratives.
• Collaborate with vendors and risk teams on complex fraud cases.
• Support fraud incident responses and system enhancements.

Skills

High school diploma

1–3 years card fraud experience

Debit card investigations

Fraud detection systems

Transaction activity analysis

Education

Associate's degree (Criminal Justice)

Bachelor's degree (Criminal Justice)

Tools

FIS card fraud platforms

MDES

VCAS/Cardinal

3DS

Mastercom

Job description

First Merchants Bank is seeking a Bank Protection Card Fraud Strategy Specialist to prevent, detect, investigate, and mitigate debit card fraud across the organization. You will serve as a subject matter expert for card fraud strategy execution and elevated dispute research, while collaborating with vendors and internal teams to reduce losses and improve customer experience.

Responsibilities include monitoring fraud trends, optimizing detection rules, investigating disputes, and supporting