Dean of Students Admin & Front Desk Lead

slu; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Saint Louis University, Division of Student Development, is seeking an Administrative Assistant III to support the Dean of Students Office and the Case Management Team. The role requires managing operations, communications, and confidential student records while delivering exceptional customer service to students, families, and partners.

The ideal candidate will demonstrate organization, discretion, and a commitment to student success and inclusive Jesuit values.

Qualifications

• Bachelor's degree preferred.
• Five to eight years of relevant work experience in student-facing and office management roles.
• Proficient with Microsoft Office and standard office software.
• Ability to handle confidential information with discretion and professionalism.

Responsibilities

• Serve as the first point of contact for the Dean of Students Office with empathy, professionalism, and confidentiality.
• Provide calendar management, meeting coordination, correspondence, and travel arrangements.
• Manage daily office operations to ensure efficient workflow and exceptional customer service.
• Hire, train, and supervise student staff at the front desk to support students, families, and external partners.
• Maintain confidential student records and compliant documentation (FERPA and university policies).
• Coordinate purchasing, budgeting, reimbursements, and office supply orders; manage shared email.

Skills

Customer service

Calendar management

Record keeping

FERPA compliance

Communication

Education

Bachelor's degree preferred

High school diploma

Tools

Workday

Concur

TravelPlex

Job description

Saint Louis University, Division of Student Development, is seeking an Administrative Assistant III to support the Dean of Students Office and the Case Management Team. The role requires managing operations, communications, and confidential student records while delivering exceptional customer service to students, families, and partners.

The ideal candidate will demonstrate organization, discretion, and a commitment to student success and inclusive Jesuit values.