Dealer Tech Training Specialist

Digital Monitoring Products; Springfield (MO); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Onsite medical clinic

401(k)

Life Insurance

Paid vacation/holiday

Job summary

Digital Monitoring Products is seeking a Corporate Trainer to design and deliver technical training programs that boost dealer technician proficiency across DMP products, systems, and tools. You will partner with cross-functional teams to create engaging learning experiences that improve product knowledge and user adoption.

You will develop training materials, facilitate instructor-led and virtual sessions, and measure effectiveness with evaluations and performance metrics, ensuring current

Qualifications

• Bachelor's degree in Education, Training & Development, IT, Business or related field preferred.
• 3+ years of experience delivering technical training or software/product education.
• Ability to explain technical concepts to technical and non-technical audiences.
• Experience developing instructional materials and training documentation.
• Familiarity with LMS, virtual training platforms, and e-learning tools.
• Excellent presentation, communication, and facilitation skills.
• Strong organizational skills to manage multiple training initiatives.
• Experience with internal software tools, enterprise systems, or technical products.
• Adapt training approaches based on audience needs and learning styles.
• Customer training or customer-facing communication experience is a plus.

Responsibilities

• Design, develop, and deliver engaging training programs for dealer technicians on DMP products, systems, and tools.
• Facilitate instructor-led training sessions, virtual workshops, webinars, and hands-on activities.
• Facilitate product demonstrations to dealers and end users as needed.
• Create and maintain training materials, including presentations, user guides, and e-learning modules.
• Assess training effectiveness through evaluations, knowledge checks, and metrics.
• Partner with subject matter experts to keep content accurate and current.
• Support new product education and continuous learning initiatives for dealers.
• Identify skill gaps and recommend training solutions to improve knowledge and efficiency.
• Provide occasional internal training to support product adoption.
• Stay current on company technologies, software updates, and industry best practices.
• Manage training schedules, attendance records, and learning documentation in LMS.
• Observe company policies and strive to improve efficiency while ensuring conformance to requirements.
• Perform related duties or train others as requested; contribute to team efforts.

Skills

Facilitation

Presentation

Technical training

Instructional design

Communication

Education

Bachelor's degree in Education/Training & Development or related field

Tools

LMS

Web conferencing

Job description

Digital Monitoring Products is seeking a Corporate Trainer to design and deliver technical training programs that boost dealer technician proficiency across DMP products, systems, and tools. You will partner with cross-functional teams to create engaging learning experiences that improve product knowledge and user adoption.

You will develop training materials, facilitate instructor-led and virtual sessions, and measure effectiveness with evaluations and performance metrics, ensuring current