Dealer Relationship Manager - Seattle, WA

JPMorgan Chase & Co.; Seattle (WA); On-site; USD 75,000 - 105,000; Full time

Job summary

JPMorgan Chase & Co. in Seattle seeks a Private Label - Dealer Relationship Manager (DRM) to drive adoption of auto finance solutions with local dealers. You will nurture relationships, understand dealer needs, and coordinate with internal teams to provide tailored financing and treasury services.

The role emphasizes underwriting and sales in indirect auto finance, active account management across 18 locations, and delivering excellent service to dealers while meeting growth targets.

Qualifications

• 3+ years of Indirect Auto Finance Industry Experience; underwriting and sales in auto finance.
• Demonstrated people management skills with an ability to influence.
• Excellent verbal and written communication skills; strong presentation ability.
• Experience managing a sales territory and growing dealer volumes.
• Thorough knowledge of indirect finance products (retail/lease).
• Willing to travel daily locally.

Responsibilities

• Sign up dealers to programs in the local market and interface with dealership personnel, including training on contracts.
• Act as liaison between dealerships and Dealer Service Center where credit decisions are made.
• Monitor dealer performance metrics such as delinquency, losses and profitability.
• Increase market share levels and attain volume plan at acceptable business levels.
• Train dealers on consumer and commercial products.
• Achieve sales targets and build long-term client relationships.
• Identify opportunities to offer commercial financing solutions, including floor plan financing and treasury management.
• Manage a customer/dealer base of 18 locations.

Skills

Underwriting and Sales experience

People management

Verbal and written communication

Sales territory management

Indirect Auto Finance Experience

Automotive industry knowledge

Sales presentations

Indirect finance products knowledge

Relationship building

Willingness to travel locally

Education

BS degree

Job description

Private Label - Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

As a Private Label - Dealer Relationship Manager (DRM) in Auto Finance, you will motivate new and existing auto dealers to use Subaru Motors Finance in Seattle.

The DRM is responsible for managing and expanding relationships with automotive dealers, focusing on full dealer service needs including, retail services, commercial services and treasury solutions. This role involves working closely with dealers to understand their financial needs, providing tailored solutions, and ensuring a high level of customer satisfaction. The DRM will collaborate with internal teams to deliver comprehensive financial services that support the growth and success of dealer clients.

Job responsibilities

• Sign up dealers to programs in the local market and interface directly with all dealership personnel including training dealers on contracts.
• Act as liaison between dealerships and Dealer Service Center where credit decisions are made.
• Monitor ongoing dealer performance such as efficiency ratios, delinquency, losses, profitability, etc.
• Increase and maintain required market share levels and attain volume plan at acceptable business levels.
• Train dealers on all consumer and commercial products.
• Achieve sales targets andbuild long-term client relationships.
• Identify opportunities to offer commercial financing solutions, including floor plan financing, treasury management in partnership with commercial bankers.
• Manage a customer/ dealer base of 18 locations.

Required qualifications, capabilities, and skills

• Underwriting and Sales experience within the auto finance industry
• Demonstrated people management skills with an ability to influence
• Excellent verbal and written communication skills
• Experience managing a sales territory
• 3+ years of Indirect Auto Finance Industry Experience
• General knowledge and understanding of the automotive industry and automotive dealerships
• Excellent sales presentation skills to motivate new clients touse services and product
• Thorough knowledge of indirect finance products (retail/lease)
• Demonstrated ability to establish and maintain client relationships
• Willing to travel daily locally

Preferred qualifications, capabilities, and skills

• Preferred consumer lending and commercial product knowledge
• BS degree