Dealer Relationship Manager

Mccu; Texas; On-site; USD 67,000 - 78,000; Full time

Job summary

MCCU is seeking a Dealer Relationship Manager to serve as the primary liaison between MCCU and automobile and recreational vehicle dealership partners. You will develop and maintain dealer relationships, promote indirect lending products, and support responsible loan growth while ensuring compliance and high service standards.

Based in Odessa or Allen, TX, you will monitor performance, analyze trends, train dealership staff, and collaborate with underwriting and funding teams to achieve growth

Qualifications

• Five to ten years of indirect lending or related experience.
• Strong relationship-building, communication, negotiation, and problem-solving skills.
• Working knowledge of RouteOne, Dealertrack, and lending compliance indicators.

Responsibilities

• Develop and maintain relationships with automobile and RV dealerships.
• Recruit and onboard new dealership partners and promote indirect lending.
• Analyze dealer performance, funding opportunities, and portfolio risks.
• Train dealership staff on MCCU lending programs and submission requirements.
• Monitor volume, funding activity, and documentation quality; ensure compliance.

Skills

Relationship building

Communication

Negotiation

Problem-solving

Attention to detail

Education

Two-year degree

Tools

RouteOne

Dealertrack

Lending documentation software

Microsoft Office

Job description

Dealer Relationship Manager# Dealer Relationship ManagerOdessa Branch - Odessa, TX 79762; Allen Branch - Allen, TX 75013## OverviewSalary Range$66,598.00 - $78,350.00 SalaryPosition TypeFull Time## Description**MCCU is hiring a Dealer Relationship Manager! Click the link below to review the complete job description.****Ideal Candidate:**You'll thrive in this role if you enjoy developing strong business partnerships, driving indirect lending growth, and serving as a trusted resource to dealership partners. You are relationship-focused, highly organized, and comfortable balancing business development with risk awareness, compliance, and exceptional service. You take initiative, communicate effectively, and enjoy working collaboratively to create positive results for both members and dealer partners.1. **What Sets You Apart*** *Service:* Builds trusted relationships with dealers and internal partners while providing responsive, professional support.* *Attention:* Monitors documentation quality, loan performance, and risk indicators while maintaining strong attention to detail.* *Pride:* Takes ownership of dealer relationships, commitments, and escalations through resolution.* *Value:* Uses performance data and dealer feedback to identify opportunities for growth and process improvement.* *Advocate:* Balances relationship growth with loan quality, operational efficiency, and compliance standards.2. **What You Bring to the Role*** Five to ten years of experience in indirect lending, dealership finance, business development, dealership relations, or financial services.* Two-year college degree or equivalent combination of education, training, and related experience.* Strong relationship-building, communication, negotiation, and problem-solving skills.* Working knowledge of RouteOne, Dealertrack, indirect lending documentation, compliance requirements, and loan quality indicators.* Prepare and analyze dealer performance reports to identify production trends, funding opportunities, and emerging portfolio risks.* Proficiency with Microsoft Office and lending-related software.* Ability to influence and build trust through professionalism, diplomacy, and consistent follow-through.**A Preview of What Joining Us as a Dealer Relationship Manager Looks Like**The Dealer Relationship Manager serves as the primary liaison between MCCU and our automobile and recreational vehicle dealership partners. This role is responsible for developing and maintaining dealer relationships, supporting responsible loan growth, promoting indirect lending products, and providing ongoing support to dealership personnel.Working closely with underwriting, loan funding, loan services, collections, compliance, and lending leadership, the Dealer Relationship Manager monitors dealer performance, identifies opportunities for growth, supports funding and documentation quality, and helps maintain compliance with established lending standards and regulations. Success in this role comes from creating strong partnerships while supporting the Credit Union's lending strategy, service expectations, and risk management objectives.**The Impact Behind This Role**1. Develop and maintain relationships with current and prospective automobile and recreational vehicle dealerships.2. Recruit and onboard new dealership partners.3. Promote indirect lending products and approved ancillary products, including GAP and extended warranties.4. Analyze dealer performance, production trends, funding opportunities, and portfolio risks.5. Train dealership staff on MCCU lending programs, submission requirements, and funding expectations.6. Monitor dealer volume, funding activity, documentation quality, delinquency, charge-offs, and other performance indicators.7. Collaborate with internal departments to support loan quality, operational efficiency, and dealer service.8. Ensure adherence to lending policies, fair lending requirements, Regulation B, and other applicable regulations**To learn more about our company, culture, and the benefits we offer, please click here.*****Please note: This posting is not intended to serve as a full job description and does not outline all essential duties, responsibilities, or requirements of the role. For complete detailed information about this position, please refer to the linked job description at the bottom of this posting.****MCCU is an equal opportunity employer.* *A**ll qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.**A disabled individual requiring reasonable accommodation shall not be denied the opportunity due to a disability. Applicants requiring accommodations to the application and/or interview process should contact a representative of the Human Resource Department at [phone].**All employment offers with My Community Credit Union are contingent upon the candidate having successfully completed a criminal background and credit check. My Community Credit Union will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and federal law.*